Norma Rivera

Bilingual CER-Certified Endoscope Reprocessor (HSPA, May 2026) and CRCST-Certified Sterile Processing Technician with 15+ years of healthcare experience spanning sterile processing, surgical instrumentation, and direct patient care. Parkland-trained in EKG, 1:1 patient sitter, behavioral health support, and phlebotomy. Strong travel-tech portfolio across Level I trauma and academic medical centers — recognized for AAMI/JCAHO audit readiness and mentoring SPD staff.

Top of Class, Vital Reskilling Program.

Sterile Processing Technician - TEKGO Healthcare Staffing — OU Health - Oklahoma City, OK

(2025-11)

Trauma Level I, Academic Teaching Hospital

• Process instrument trays and reprocess flexible endoscopes supporting OU Health's Level I trauma case load — robotic, ortho, neuro, and transplant services
• Operate steam and low-temp sterilizers per AAMI ST79/ST91 and manufacturer IFUs; perform biological, chemical, and mechanical monitoring
• Maintain audit-ready documentation, load records, and traceability per HSPA, AAMI, and Joint Commission standards

Sterile Processing Technician - UT Southwestern Medical Center - Dallas, TX

(2025-03 - 2025-09)

• Performed decontamination, assembly, sterilization, and case cart preparation supporting OR schedules; maintained audit-ready documentation

Sterile Processing Technician - CHI Creighton University Medical Center – Bergan Mercy - Omaha, NE

(2023-10 - 2024-10)

• Reassembled and inspected surgical instruments; cleaned and disinfected flexible endoscopes per manufacturer and regulatory standards

Sterile Processing Technician - Virginia Mason Medical Center - Seattle, WA

(2023-07 - 2023-10)

• Coordinated instrumentation across hospital and clinics; oversaw automated endoscope reprocessing in close collaboration with OR teams

Travel Sterile Processing Technician - Medely Healthcare Staffing (TX Region)

(2020-01)

PRN

• Trained staff on decontamination, sterilization, documentation, and infection control; established workflow systems and audit compliance docs

Travel Sterile Processing Technician - Special Ops Staffing / Baylor Scott & White Ortho-Spine / North Central Surgical - Arlington, TX

(2021-07 - 2022-07)

• Operated sterilization equipment, tracked cycle records, and adhered to JCAHO, OSHA, and internal hospital sterilization standards

Sterile Processing Technician - Memorial Health University Medical Center — Savannah, GA · Medical City Dallas (HCA) - Dallas, TX

(2019-03 - 2021-01)

• Operated high-/low-temp sterilizers per AAMI and hospital standards; ensured <25 lb set compliance per federal and state requirements
• Managed decontamination, assembly, inventory control, and timely instrumentation delivery to surgeons across high-volume case loads

Medical Assistant Sterile Processing Technician I/II - Parkland Hospital (Trauma Level I) - Dallas, TX

(2015-01 - 2019-02)

• Completed Parkland's in-house competency training in EKG Technician, 1:1 Patient Sitter, and Behavioral Health (Psych) Unit support — credentialed across Cardiology, Pulmonary, Sarcoidosis, Infectious Disease, Thyroid, and Internal Medicine
• Performed phlebotomy and lab specimen collection — venipuncture, capillary draws, urinalysis — with CLIA & HIPAA chain-of-custody documentation
• Held advanced clearance credentials in a Trauma Level I facility; transitioned to SPD in 2017 — mastered decontamination, assembly, sterilization, and case cart preparation

ER Unit Clerk - Doctors Hospital of Laredo - Laredo, TX

(2011 - 2013)

Emergency patient registration, physician/nurse support, trauma chart prep in high-volume ER

Sterile Processing Program - El Centro College

Sterile Processing - Vital Reskilling Program

Medical Assistant Certificate - Everest College

High School Diploma - United South HS

In-House Competencies — EKG Tech, Patient Sitter, Behavioral Health - Parkland Hospital (2015 - 2017)