Normary Montalvo

Spanish-bilingual support offering versatile services. Strong leader, planner/problem solver who readily adapts to change, works independently, team player, and able to juggle multiple priorities. Ability to learn and master new concepts; positive & professional work ethic and commitment to providing unsurpassed service. Authorized to work in the US for any employer.

Willing to relocate: Anywhere

Correctional Officer at Florida Department of Corrections (2025-09 – 2026-03)

Secures, monitors, and manages inmates in prisons, ensuring safety and compliance with facility rules. Key responsibilities include conducting inmate counts, searching for contraband, patrolling facility areas, escorting inmates to appointments, and responding to disturbances, requiring high physical stamina and communication skills.

• Security & Safety: Patrolling housing units, monitoring surveillance systems, and performing regular inmate headcounts to prevent escapes, assaults, and disturbances.
• Contraband Control: Conducting searches of inmates, cells, visitors, and mail for weapons, drugs, or forbidden items.
• Supervision: Managing inmate activities, including meals, recreation, and work assignments, while ensuring adherence to facility rules.
• Documentation: Preparing incident reports, daily logs, and documentation regarding behavior or rule violations.
• Transportation & Escort: Escorting inmates within the facility (e.g., to medical units) or transporting them to courtrooms and other institutions.
• Emergency Response: Responding to emergencies like fires, medical crises, riots, or hostage situations, and administering first aid or CPR.
• Rehabilitation Support: Acting as a role model and helping with inmate rehabilitation through monitoring and interaction.

Installer/Technician at Audio Experience, LLC (2016-11 – 2026-02)

Install equipment and accessories such as stereos, navigation equipment, communication equipment, and security systems. Inspect and test electrical or electronic systems to locate, diagnose, and repair malfunctions.

Telecommunications Technician at Data set ready (2023-10 – 2024-04)

• Perform site surveys
• Develop job plans
• Supervise crews
• Ability to install, test, and troubleshoot video surveillance and access control system
• Build telecommunications rooms
• Install grounding infrastructure
• Perform copper and fiber optic terminations, testing, and troubleshooting
• Perform administrative tasks
• Remain professionally current
• Demonstrate knowledge of network topologies and codes, and standards
• Apply working knowledge of BICSI, IBC, ANSI/TIA, and NFPA regulatory and code requirements to site facilities.
• Demonstrate effective interpersonal communication skills

Caregiver at Healing by nature (2016-12 – 2017-02)

Companionship

Switchboard Operator at Bond Community Health Center (2016-03 – 2016-08)

• Operate communication systems, answer incoming calls, greet callers, provide information, and transfer calls
• Take messages, keep records of calls placed
• Route emergency calls appropriately, page individuals
• Relay and route written and verbal messages
• Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, sorting mail and translating

Customer Service Representative at Audio Connections (2011-03 – 2015-08)

• Inventory
• Deposits
• Schedule organizer
• Phone calls
• Placing orders
• Key holder

High school diploma or GED – Suwannee River Ridge Technical High School