Diagnostic Medical Sonography Instructor at Casa Loma College (2023-10 – Present)
- Conduct hands-on ultrasound lab sessions for Physics, Abdomen, OB/GYN, and Vascular sonography modules.
- Demonstrate scanning techniques and protocols using live models and phantoms to help students gain practical skills.
- Instruct students on proper transducer handling, patient positioning, and equipment settings to optimize image quality.
- Explain sonographic anatomy, image orientation, and scanning planes during real-time demonstrations.
- Provide individual guidance and feedback to help students improve their scanning proficiency and clinical confidence.
- Monitor and assess student performance during lab sessions to ensure competency in diagnostic imaging.
- Maintain a safe, organized, and professional lab environment, ensuring proper use and care of ultrasound equipment.
- Collaborate with program directors and clinical educators to align lab instruction with course objectives and accreditation standards.
- Encourage professional behavior, communication skills, and adherence to clinical protocols in a learning environment.
Diagnostic Medical Sonographer (Lead Tech) at Obria Medical Clinic Pasadena (2020-07 – 2023-11)
- Prepared examination rooms and assisted patients prior to diagnostic ultrasound procedures, ensuring comfort and adherence to protocol.
- Operated, calibrated, and maintained sonographic equipment and transducers to ensure optimal image quality.
- Reviewed and assessed patients' medical histories to support accurate and relevant diagnostic imaging.
- Performed a variety of diagnostic ultrasound examinations and produced high-quality images for physician interpretation.
- Documented patient information accurately and maintained records for billing and compliance purposes.
- Adhered to patient safety standards and followed all clinical and organizational protocols.
- Captured and stored ultrasound images in the system and ensured proper documentation and archiving.
- Composed preliminary scan reports and promptly transmitted images and findings to interpreting physicians.
- Provided hands-on guidance and mentorship to externship students, teaching scanning techniques and clinical best practices in a real-time setting.
Customer Service Representative (CSR) at Dollar Rent a Car (Burbank Airport) (2019-01 – 2020-04)
- Provided exceptional customer service in a fast-paced airport environment by assisting customers with vehicle reservations, rentals, returns, and inquiries.
- Verified driver's licenses, rental agreements, and payment information while ensuring compliance with company policies.
- Explained rental terms, insurance options, and vehicle features to customers.
- Resolved customer concerns professionally and efficiently to ensure a positive rental experience.
- Coordinated with the operations team to maintain vehicle availability and cleanliness, processed rental transactions accurately, and managed reservations using computerized rental systems.
- Demonstrated strong communication, problem-solving, multitasking, and cash-handling skills while maintaining a high level of professionalism and customer satisfaction.
