Nour Alhawassli

Results-driven Retail and Business Manager with 9+ years of leadership, customer service, sales, and business management experience. Founder and owner of a successful e-commerce fashion business with expertise in operations, team leadership, customer experience, inventory management, merchandising, digital marketing, and sales growth. Bilingual in English and Arabic.

Founder & Business Manager at Nscarves LLC (2020-01 – Present)

• Founded and managed an online fashion retail business.
• Led customer service, inventory, purchasing, fulfillment, vendor relationships, branding, and marketing.
• Managed budgeting, pricing strategies, and daily operations.
• Built customer loyalty through outstanding customer service.

Provider Customer Service Representative at Anthem Blue Cross Blue Shield (2019-01 – 2019-12)

• Assisted healthcare providers with claims, eligibility, and benefits.
• Resolved complex customer issues while maintaining high service quality.

Pharmacy Technician at Kroger Pharmacy (2019-01 – 2019-12)

• Assisted customers with prescription services and inventory management.

Pharmacy Technician / Pharmacist Intern at Syria (2012-01 – 2015-12)

• Supported pharmacists with medication preparation and patient care.

Bachelor of Pharmacy in Pharmacy – International University of Science and Technology (2015-01)