Nowshad Hossain

Greeting visitors warmly, verifying identities, answering questions, and issuing visitor badges Managing incoming calls, mail, package intake, and guest deliveries Monitoring access control points, keycards, and visitor logs to prevent unauthorized entry

Front Desk Agent/Concierge at Planned Companies (2026-01 – Present)

• Greeting visitors warmly, verifying identities, answering questions, and issuing visitor badges
• Managing incoming calls, mail, package intake, and guest deliveries
• Monitoring access control points, keycards, and visitor logs to prevent unauthorized entry
• Monitoring CCTV screens and conducting routine patrols and surveillance across all areas of the property
• Maintaining detailed shift logs of guest activity, deliveries, and security incidents

Front Desk Agent/Doorperson at Allied Universal (2023-01 – Present)

• Welcoming guests, handling check-ins/outs, answering calls
• Ensure the safety and security of premises, employees, and visitors
• Conduct routine patrols and surveillance to prevent unauthorized activity
• Investigate disturbances and write detailed incident reports

Lead Cashier Associate at Abul's Newsstand (2019-01 – 2022-12)

• Managed daily cash handling and register reconciliation
• Delivered excellent customer service and built positive client relationships
• Oversaw inventory tracking and reordering of merchandise
• Supervised team operations and ensured timely payroll processing

Bachelor of Business Administration in Computer Information Systems – Baruch College, Zicklin School of Business