Nsamonget Maseka

Healthcare professional with experience in healthcare, public health, mental health services, research, and healthcare data analysis. Skilled in data management, statistical analysis, and evidence based approaches to improving health outcomes. Trained in medicine, epidemiology, and health informatics and technology, with a passion for advancing quality healthcare through research, collaboration, and community engagement.

Direct Support Professional - Starlink Care - Phoenix, Arizona

(2025-05)

• Collaborated with team members to develop personalized care plans tailored to clients' needs and goals.
• Facilitated effective communication between clients and their families to ensure a clear understanding of care needs and support services.

Direct Support Professional - Rise Above - Phoenix, AZ

(2024-05)

• Collaborated with team members to develop personalized care plans tailored to each client's needs.
• Facilitated communication between clients and their families regarding care needs, ensuring coordinated and compassionate support.

Medical Coordinator-Mental Health - CATHOLIC CHARITIES COMMUNITY SERVICES - Phoenix, AZ

(2022-01 - 2025-08)

Passionate about improving refugee health through advocacy, education, and community support. Collaborate with healthcare professionals to organize medical and mental health support services for refugees while promoting health awareness and providing guidance on accessing healthcare resources. Organize outreach programs to improve health education and access to care within refugee communities and establish partnerships with local organizations to provide ongoing support for refugee individuals and families.

Program Manager - The Mentor Network (Sevita) - Phoenix, Arizona

(2021-11 - 2022-07)

As a Program Manager at The Mentor Network (Sevita), I supported individuals with developmental disabilities in achieving their goals and maximizing their independence and quality of life.

• Provided compassionate, individualized care to adults with disabilities by assisting with daily activities, medication management, and emotional support.
• Implemented personalized care plans to promote clients' safety, comfort, and well-being through close monitoring of their needs and adherence to established care protocols.
• Collaborated effectively with healthcare professionals, including physicians and other members of the care team, to ensure coordinated care and timely communication regarding clients' conditions and progress.

Healthcare Language Interpreter - All Access Interpreters - Saint Louis, MO

(2016-12 - 2021-11)

Facilitated effective communication between healthcare professionals and patients with limited English proficiency by accurately and promptly interpreting medical information to support patient understanding and informed decision making. Assisted in the development and implementation of culturally appropriate healthcare materials and resources to enhance patient education and engagement. Maintained strict confidentiality and adhered to ethical standards while interpreting sensitive medical conversations, fostering trust and rapport between healthcare providers and patients.

Legal and Medical Interpreter - Global Village - Saint Louis, MO

(2016-12 - 2021-11)

The role involves providing interpretation services in six languages: French, Swahili, Kinyarwanda, Kirundi, Lingala, and English in healthcare and legal settings.

• Conduct accurate and efficient medical and legal interpretation to ensure effective communication between clients and professionals.
• Assist with the translation and interpretation of complex documents, including medical records, legal documents, and court materials, to facilitate understanding for non English speakers.
• Collaborate with other interpreters to provide simultaneous and consecutive interpretation during medical appointments, depositions, trials, and other legal proceedings.
• Maintain strict confidentiality and adhere to professional and ethical standards in all interactions.

Data Entry Clerk - Affinia Healthcare - Saint Louis, MO

(2020-02 - 2021-10)

Performed accurate data entry and maintained electronic patient records while ensuring confidentiality and compliance with healthcare standards. Verified and updated patient information, scheduled and processed documentation as needed, and assisted healthcare staff with administrative tasks to support efficient patient care and clinic operations. Collaborated with team members to ensure timely and accurate record management and effective communication across departments.

Refugee Case Manager - International Institute of St. Louis - Saint Louis, MO

(2018-07 - 2020-05)

• Conduct intake interviews and assess clients' needs to determine appropriate services.
• Develop individualized case plans and provide referrals to relevant community resources.
• Collaborate with community partners to ensure clients receive comprehensive and holistic support.
• Participate in cultural competency training while advocating for clients' needs and well being.

Assistant Manager - Life Solutions Center - Kigali, Rwanda

(2014-08 - 2016-12)

As an Assistant Manager, I supported women who had experienced severe trauma resulting from genocide by helping them address PTSD related mental health challenges and access appropriate support services. I provided one on one counseling to help survivors cope with their experiences and organized group therapy sessions to create a safe and supportive environment for healing. I collaborated with local mental health organizations to increase access to resources and conducted research on effective approaches for addressing PTSD among genocide survivors.

This experience strengthened my commitment to supporting trauma survivors and advocating for mental health awareness and accessible care.

Medical Doctor - Walungu Hospital - Walungu, Congo/Kinshasa

(2015-06 - 2016-11)

Provided comprehensive patient care through medical evaluations, diagnosis, and treatment planning tailored to individual needs. Reviewed patients' medical histories, monitored their progress, and collaborated closely with nursing staff and other healthcare professionals to ensure coordinated, high quality care and positive health outcomes.

Research Assistant - Hopital General de Reference de Bukavu - Bukavu, Congo DR

(2014-06 - 2016-05)

Assisted with clinical and public health research activities, including data collection, data entry, and literature reviews. Supported healthcare professionals in organizing and analyzing research findings, maintaining accurate records, and preparing reports. Collaborated with multidisciplinary teams to ensure the timely completion of research projects while adhering to ethical and confidentiality standards.

Contributed to efforts aimed at improving patient care and health outcomes through evidence based research.

Tutor - Self-employed - Kigali, Rwanda

(2002-08 - 2007-06)

Provided tutoring services to high school students in a variety of subjects, including English, French, Kinyarwanda, Chemistry, and Mathematics. Assisted students with assignments, test preparation, and the development of effective study strategies while identifying individual learning needs and providing personalized academic support to promote their success.

Master of Science - Health Informatics - University of Massachusetts, Lowell (2026-07)

M.D. - Medicine - Catholic University of Bukavu (2014-08)

High School Diploma - College Saint-Andre (2005-09)

Master of Science - Public Health - University of Massachusetts, Lowell

Master of Science - Mental Health - Grand Canyon University

Some College (No Degree) - General Studies - Saint Louis Community College