Nyia Chess

Dedicated and empathetic healthcare support professional based in the Twin Cities, currently completing an Unlicensed Dental Assistant certification at Summit Academy OIC. Combines a strong foundational knowledge of dental terminology, patient care, and HIPAA regulations with active listening and top-tier customer service skills. CPR/BLS certified with a proven ability to communicate effectively and maintain a safe, welcoming environment for patients.

Pharmacy Technician - Walgreens - Minneapolis, Minnesota

(2024-10 - 2026-03)

• Processing Prescription Accurately while following pharmacy guidelines
• Assisted customers with insurance billing and payment processing
• Delivered professional customer service by answering questions and solving problems
• Maintained inventory levels by organizing and restocking medication supplies
• Following compliance and safety regulations to ensure accurate pharmacy operations

Crew Member - Holiday - Saint Paul, Minnesota

(2023-09 - 2024-06)

• Operated a cash registers and handled customer transactions
• Provided friendly and efficient customer service
• Maintained Cleanliness and organization throughout the store
• Managed inventory and assisted with stocking

Unlicensed Dental Assistant Certification - Dental Assisting - Summit Academy OIC (2026-07)

Highschool Diploma - Gordon Parks High school (2024)