Nyla Ennis
Front of House Team Member
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About
Customer-focused professional with nearly four years of experience delivering exceptional service in fast-paced retail and hospitality environments. Recognized for building strong customer relationships, resolving concerns with professionalism, and maintaining accuracy under pressure. Experienced in point-of-sale operations, merchandising, inventory support, teamwork, and multitasking.
Known for reliability, adaptability, and a positive attitude, with a strong commitment to exceeding expectations and contributing to organizational success.
Experience
Front of House Team Member at Chick-fil-A (2022-01 – Present)
Deliver exceptional customer service while serving a high volume of guests with speed, accuracy, and professionalism.
- Operate POS systems and process transactions efficiently while maintaining accuracy.
- Coordinate drive-thru operations, beverage preparation, food assembly support, and order verification.
- Resolve guest concerns calmly and effectively to ensure customer satisfaction.
- Collaborate with team members to meet performance goals during peak business hours.
- Maintain food safety, sanitation, and operational standards in compliance with company policies.
Style Consultant at Target (2025-01 – Present)
Provide personalized assistance to guests, helping them locate merchandise and make informed purchasing decisions.
- Maintain visually appealing sales floor presentations through merchandising and replenishment.
- Support inventory accuracy, fitting room operations, and daily recovery tasks.
- Adapt to changing priorities while contributing to an efficient, team-oriented environment.
Education
Business Management in Business Management – College of Southern Maryland (2022-01 – 2026-12)
