Nzingha M. Kellman

Inspector / Commanding Officer - METROPOLITAN TRANSPORTATION AUTHORITY POLICE DEPARTMENT (MTA PD) - New York, NY

(1999-07 - 2025-05)

Promoted through a series of increasingly responsible executive command and leadership roles:

Inspector & Deputy Inspector – Commanding Officer - METROPOLITAN TRANSPORTATION AUTHORITY POLICE DEPARTMENT (MTA PD) - Manhattan, NY

(2021-10 - 2025-05)

Fiscal Acumen: Directed the comprehensive annual operational budget and resource allocation for public safety infrastructure at premier transportation hubs (Penn Station, Moynihan Train Hall, and HQ).
Contract & Asset Management: Managed high-value security contracts, capital procurement projects, and vendor compliance tracking, maximizing ROI while maintaining absolute regulatory adherence.
Risk Mitigation & Governance: Spearheaded complex internal investigations and risk-audits to safeguard departmental assets, enforce strict ethical standards, and eliminate operational liabilities.
Stakeholder Relations: Cultivated and maintained vital strategic partnerships with local, state, and federal executive agencies to coordinate large-scale asset protection and client-facing service strategies.

Captain – Commanding Officer - METROPOLITAN TRANSPORTATION AUTHORITY POLICE DEPARTMENT (MTA PD) - Long Island City, NY & Stamford, CT

(2018-10 - 2021-09)

Resource Optimization: Commanded emergency operations and led up to 700 personnel across a 5,000 square-mile jurisdiction; optimized shift scheduling and logistics to reduce operational waste.
Crisis Leadership: Acted as Incident Commander for the 24/7 Emergency Operations Center (EOC), deploying sophisticated technology systems and analyzing data trends to protect infrastructure.

Lieutenant & Sergeant – Executive / Terminal Agency Officer - METROPOLITAN TRANSPORTATION AUTHORITY POLICE DEPARTMENT (MTA PD) - Long Island City, NY

(2003-10 - 2018-10)

Compliance Oversight: Audited and authorized highly restricted security clearances through state database networks (NYSPIN/e-Justice), ensuring 100% compliance with strict legal frameworks.
Operational Control: Exercised decisive judgment in high-stress, fluid environments; reviewed and finalized official operational orders and legal packages to guarantee zero-error processing.

Police Officer - METROPOLITAN TRANSPORTATION AUTHORITY POLICE DEPARTMENT (MTA PD) - Manhattan, NY

(1999-07 - 2003-10)

Served as front-line public safety and community relations officer, executing investigations and proactive asset protection across the Long Island Railroad and Metro-North Railroad networks.

Assistant Manager - FRANKLIN COVEY STORE - Garden City, NY

(1994-03 - 1997-06)

Business Strategy: Analyzed hyper-local market trends and customer feedback data to design corporate workshop strategies and boost store profitability.
Sales & Client Advisory: Partnered directly with individual and corporate clients to assess their personal/business development objectives and cross-sell premium productivity solutions.
Team Development: Supervised, mentored, and coached a high-performing retail team to ensure a client-centric environment that consistently met monthly revenue targets.

Bank Teller - GOLDOME BANK - Garden City, NY

(1988-03 - 1989-01)

Cash Control: Safely processed high-volume financial transactions, balancing vault cash and daily deposits with a zero-variance accuracy record.
Client Retention: Served as the initial point of contact for branch customers, delivering elite service that strengthened branch loyalty and identified referral leads for specialized products.

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