Property Manager - 222 E. Saratoga Courts - Baltimore, MD
(2023-02)
- Efficient in exercising new leases as well as maintaining renewals, delinquency, completed lease up 97% occupied, managed contractors, as well as maintenance, as well as organized community events
- Making calls and follow up to attract more prospects and set appointments for tours, passing out brochures and coasters with company logo and QR code for easy access for prospects
- Preparing Lease documents using software ie; Boston Post, MRI, Yardi, Entrata and similar software
- Organize weekly meetings to strategize the approach to the day and prioritize goals, for front of house and back of house duties with maintenance team. Organize and manage fire pump and sprinkler inspections as well as LEAD.
Federal Contract Reviewer - Maximus Federal - Baltimore, MD
(2022-05 - 2023-02)
- Following federal contract guidelines for healthcare providers to receive government funding
- Review contracts and verifications to ensure quality processing to exceed expectation
- Follow up with healthcare providers to provide feedback or resolves to contract applications
- Validate and approve contracts to and process to quality control to complete submittal
Passenger Service Assistant - Prospect airport services, BWI Airport - BWI Airport
(2021-03 - 2022-05)
- Assist passengers to and from gates with various disabilities by wheel chair or arm assistance
- Offer customer service assistance beyond, notable services for onboarding
- Confirm an advise of reservation for on timely transport to flight departure
Tax cred/Hud certification specialist - Bolton House Apartments - Baltimore, MD
(2020-11 - 2021-05)
7 month internship with Edgewood properties
- Review monthly log of upcoming recerts, send letters, make calls and notify of new info
- Review and collect all hud and tax cred info
Major Accounts Coordinator - Verizon Wireless - Hanover, MD
(2015-09 - 2020-10)
- Protecting customer/government proprietary information for safe use and handling
- Safely assessing government accounts to provide more value for the customer
- Organize and prepare events for 800 plus employee multiple times yearly for functions and concerts
- Maximize business value with exceptional customer service with attention detail and customer first initiative
Leasing Consultant II - Colony At Kenilworth Apartments - Towson, MD
(2014-03 - 2015-09)
- Ensure all residents and tenant are provided quality service and an ultimate "Home" experience
- Resolve resident discrepancies and request regarding the property and/or amenities
- Maintain overall delinquencies making calls and sending communication, Initiate outreach for future residents, as well as maintain occupancy levels
- Walk units to ensure preparedness for tours and move in, prepped lease folders, walked the property
Floor Lead Manager - Zales Jewelers - Towson, MD
(2013-03 - 2014-10)
- Responsible for cash control for daily transactions
- Maintain and improve sales quotas through quarterly follow up with current and probable clients
- Control inventory and logistics
- Manage clientele by scheduling appointments for upcoming events
General Manager - Shaw's Jewelers - Towson, MD
(2008-01 - 2013-03)
- Responsible for over $1,000,000 worth of jewelry on a daily basis, communicate and organize meetings to prioritize and delegate duties, Making customer calls to prepare for successful shows
- Managerial duties to continue to encourage daily business, to have successful P&L strategies
- Monitor and prepare inventory for sales, shipments, store stock, and layaways Delegate duties to staff and set goals for each shift
