Octavia Monroe

A Former successful student at Job Corps, A Certified Clinical Medical Assistant (CCMA), and a Certified Electrical Health Record Specialist (EHR), Also Certified Phlebotomy Technician. Currently, I am focused on obtaining a third certification in Phlebotomy. A strong work ethic and a commitment to excellence, consistently striving to deliver outstanding results in all endeavors.

Sterile Processing Technician at UVA hospital (2026-05 – Present)

Certified Medical Assistant at Bedford Memorial Hospital (2026-01 – Present)

• prepare rooms for examination
• Vitals
• Assist providers in procedures
• Injections and immunizations
• Answer messages and phone call

Certified Clinical Medical Assistant (CCMA) at Blue Ridge Medical Center (2025-04 – Present)

• Check in Patients for their appointment
• Vital Signs
• Preparing rooms for patients
• assisting in setting up for procedure for providers
• Updating Patient chart
• Telephone encounters

Volunteer at FREE CLINIC OF CENTRAL VIRGINIA (2024-03 – 2024-03)

• Greeting patients: welcome patients and visitors in person or by phone
• scheduling appointments: schedule appointments in person or by phone, and confirm and verify appointments
• Answering questions: answer routine questions and provide information about the clinic's services and hours
• Managing records: maintain patient records and accounts, and update patient information
• Helping patients: assist patients with insurance forms and other paperwork
• Preparing for the next day: print appointment lists and update patient's records
• Maintaining a clean environment: keep the reception area clean and orderly
• Ensuring patient confidentiality: follow HIPPA guidelines and safeguard patient confidentiality
• Providing excellent customer service: provide excellent customer service through various communication channels

Personal Care Assistant (PCA) at Hand 'n Heart Homecare Services (2023-07 – 2023-08)

• Take care of patients in the home environment
• Assistance with bathing, feeding, clothing, and care

Subway Sandwich Artist at Subway (2021-12 – 2022-03)

• made and served sandwiches
• ran the counter
• stocked up the back

Food Lion Cashier at Delhaize America Food Lion (2021-05 – 2021-08)

• cashier scanning customer's food items
• checking them out

CCMA (Training program) in Medical Assisting – old dominion job corps (2023-11)

High school diploma – Buckingham County (2017-08 – 2021-05)