OfficialShivani Jaiswal

Detail-oriented professional with 1.5 of experience in business development and process engineering, transitioning into data analytics. Skilled in data analysis, reporting, and process optimization using Excel, SQL, and visualization tools. Passionate about turning data into actionable insights.

Process Engineer - Metals seams pvt.ltd - Lucknow, India

(2025-03 - 2025-10)

• Performed data-driven analysis of process performance to optimize efficiency and reduce operational costs.
• Utilized Excel Pivot Tables and formulas to analyze large datasets and generate actionable insights.
• Implemented process improvements based on data trends, leading to measurable performance gains.
• Tracked and visualized KPIs through structured reporting for management decision-making.
• Applied root cause analysis techniques to identify and eliminate process inefficiencies.

Busines Development Executive - Byjus - Lucknow, India

(2024-02 - 2024-09)

• Generated and qualified leads through outbound calls and digital channels.
• Consistently achieved monthly sales targets.
• Analyzed customer requirements and recommended personalized learning solutions, improving conversion rates by 30%.
• Maintained and tracked sales data using CRM tools and Excel, enabling better pipeline visibility and forecasting.
• Evaluated lead performance and identified high-conversion segments, contributing to more targeted sales strategies.
• Prepared daily and weekly performance reports to monitor KPIs such as lead conversion, revenue, and follow-up efficiency.
• Collaborated with internal teams to optimize sales processes, reducing turnaround time and improving customer experience.
• Handled objections and negotiations, increasing deal closure rates and revenue contribution.

B.Tech - Electronics and Communication Engineering - Shri Ramswaroop Memorial College Of Engineering and Management (2020)

Intermediate - Udaya Public School, Ayodhya (2016)

High School - Udaya Public School, Ayodhya (2014)