Ofonime Johnson

Results driven Digital Marketing Specialist, WordPress Developer, and Udemy Instructor with a Bachelor's degree in Geomatics. Experienced in SEO, website development, digital advertising, and online course creation. Skilled at delivering data-driven solutions, optimizing online visibility, and driving business growth through technology and digital innovation.

Instructor | Digital Marketing & Online Course Creator - Udemy - U.S.A.

(2024-01)

• Created and delivered online courses focused on foreign exchange market analysis, digital marketing, including social media marketing, SEO, content strategy, wordpress website development and online advertising.
• Developed learning materials, video lessons, and practical examples to help students understand digital marketing concepts.
• Provided expert support to students in online courses
• Managed course updates, student feedback, and communication through the Udemy platform.
• Delivered tailored solutions by understanding learners' challenges
• Applied digital marketing strategies such as audience research, content creation, and online promotion to grow course visibility.
• Provided timely and professional responses to student enquiries, ensuring learners received clear and helpful information.
• Assisted students in resolving course-related issues and navigating learning materials
• Built positive relationships with learners through active communication, follow-up, and a supportive approach to customer needs.
• Monitored student feedback and used it to identify common concerns and improve the overall learning and customer experience.
• Managed multiple student enquiries and support requests while maintaining professionalism, patience, and attention to detail.

E-commerce Merchant | Konga Marketplace - Konga.com - W. Africa

(2009-01)

• Managed an online store on Konga, selling smart gadgets and consumer electronics to customers.
• Created and optimized product listings, including descriptions, pricing, and product information to improve visibility and sales.
• Engaged customers and addressed inquiries at Konga Marketplace
• Oversaw order processing and customer follow-ups for positive buying experience
• Used digital skills knowledge to promote products, understand customer needs, and improve online sales performance.
• Monitored customer feedback and market trends to improve product offerings and customer satisfaction.

Social Media Campaign Manager - Echodege - PH. Nigeria

(2024-06 - 2026-05)

• Planned, executed, and optimized digital marketing campaigns across social media platforms to promote mobile phones, accessories, and consumer electronics.
• Developed targeted advertising strategies that increased brand awareness, customer engagement, and online sales.
• Managed paid social media campaigns, audience targeting, budget allocation, and campaign performance optimization.
• Created compelling marketing content, promotional creatives, and product-focused campaigns to drive customer acquisition and conversions.
• Monitored campaign performance using analytics, generated performance reports, and implemented data-driven improvements to maximize ROI.
• Collaborated with sales and operations teams to ensure seamless order fulfillment and enhance customer satisfaction.

Brand & Content Marketing Internship - Pechaan - Washington DC

(2026-01 - 2026-04)

• During my internship at Pechaan, I gained hands-on experience in branding, content creation, and digital marketing within a real-world fashion brand. I created lifestyle-focused content for Instagram and TikTok, developed moodboards, planned creative campaigns, and learned how to align visuals with a consistent brand identity.
• Beyond content creation, I researched and reached out to influencers, models, vendors, and event organisers to support brand partnerships, collaborations, and community engagement. This gave me practical experience in influencer marketing, outreach strategy, relationship building, and partnership development.
• Throughout the internship, I learned to think strategically by creating content that connects with consumers, tells a story, and reflects the brand's values rather than simply promoting products. Working on real projects strengthened my creativity, communication, attention to detail, and ability to collaborate effectively within a team.
• Overall, the experience transformed my approach to digital marketing by teaching me how branding, storytelling, content strategy, and partnerships work together to build a strong and memorable brand.

Forex Trading Instructor & Client Success Specialist - The New Wall Street LLC - TX, U.S.A

(2021-03 - 2024-06)

• Delivered comprehensive Forex market analysis and trading education through scheduled market review sessions three times per week, covering price action, market structure, technical analysis, and risk management.
• Provided real-time market insights and trading guidance to support clients' learning and decision-making.
• Managed client communications through the company's proprietary application, responding to inquiries, resolving technical and trading-related issues, and ensuring a high-quality customer experience.
• Assisted clients with platform navigation, educational resources, and account-related support while maintaining professional service standards.
• Collaborated with internal teams to enhance client engagement, retention, and overall learning outcomes through timely and effective support.
• Built positive client relationships by understanding individual needs, providing clear and professional assistance, and ensuring that clients received timely solutions to their questions and concerns.
• Followed up with clients when necessary to ensure issues were resolved and they were satisfied with the support provided.
• Maintained accurate and professional communication with clients while handling multiple support requests and prioritising issues based on urgency.

Digital Marketing & Community Manager - Forex Maven

(2019-09 - 2023-03)

• Developed and executed multi-channel digital marketing strategies to drive qualified traffic based on targeting from social media platforms, Google Search, and paid advertising campaigns to the Telegram trading community.
• Planned and optimized organic SEO content and search marketing initiatives to increase online visibility, audience acquisition, and user engagement.
• Managed social media marketing campaigns, content calendars, and promotional activities to grow brand awareness and expand the community.
• Monitored campaign performance using web analytics and digital marketing metrics, implementing data-driven optimizations to improve traffic, conversions, and engagement.
• Provided live chat support to community members via Telegram, responding to inquiries, resolving user concerns, and delivering timely customer assistance.
• Built and nurtured strong client relationships through consistent communication, community management, and educational support, contributing to member retention and overall user satisfaction.

Bachelor of Science - Geoinformatics & Surveying - University of Uyo (2021)