Olesya Tolstoy

As a results-driven Salesforce Developer at AgileProCRM, I leverage my skills to create and customize solutions that meet the needs of our clients. I have earned five Salesforce certifications: Administrator, Platform App Builder, CPQ Specialist, Service Cloud Consultant, and Platform Developer I, which demonstrate my proficiency and expertise in the Salesforce platform.

My expertise spans a wide range of Salesforce functionalities, including custom application development, data modeling, process automation, and system integration. I have a proven track record of successfully leading and executing complex Salesforce projects, from initial design and implementation to ongoing optimization and support.

I enjoy working with a team of talented and passionate developers and dedicated to staying at the forefront of industry trends and best practices. I am passionate about continuous learning and am always eager to take on new challenges. My goal is to contribute my expertise and skills to organizations looking to harness the full potential of Salesforce to streamline operations and enhance customer relationships.

• Designed and implemented custom Salesforce solutions using Apex, Visualforce, and Lightning components.
• Maintained Apex Trigger classes by avoiding governor limits.
• Created automation using Apex triggers and classes to save time on repetitive tasks, improving efficiency.
• Managed all aspects of Salesforce user management, including account creation, profile assignments, and permission set configurations.
• Implemented and maintained security settings, role hierarchies, and sharing rules to ensure data integrity and user access control.
• Configured and customized Salesforce to meet business requirements, including creating custom objects, fields, page layouts, formulas, validation rules and workflows.
• Worked with Salesforce automation tools, such as Process Builder, Workflows, Approval Processes, and Flow Builder, to streamline business processes and improve productivity.
• Conducted regular data maintenance tasks, including data imports and exports, to keep the Salesforce database accurate and up to date.
• Created and maintained reports, dashboards, and data visualization tools to provide actionable insights to the management team.
• Configured a variety of CPQ functionalities like bundle configuration, product rules, option constraints, price rules, discount schedules and Quote management. 
• Collaborated with cross-functional teams to gather requirements, design solutions, and provide technical expertise.

CERTIFICATIONS

Salesforce Certified Administrator

Salesforce Certified Platform App Builder

Salesforce Certified Developer I

Salesforce Certified Service Cloud Consultant

Salesforce Certified CPQ Specialist 

Orenburg State University, Russian Federation 1997-2002

Major: B.S in Marketing

Minor: B.S. in Psychology