Warehouse Associate - Snarky Tea - Hatboro, PA
(2025-12)
- Operated forklifts and pallet jacks to move products safely within the warehouse.
- Processed incoming shipments, verifying item counts and condition upon arrival.
- Maintained cleanliness and organization of warehouse areas for safety compliance.
- Assisted team members in picking, packing, and shipping customer orders accurately.
- Collaborated with management to streamline workflows and improve operational efficiency.
- Trained new associates on warehouse procedures, safety protocols, and equipment use.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Labeled containers correctly for product identification purposes.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Front End Associate & Stocker - Aldi USA - Philadelphia, PA
(2023-05 - 2025-12)
- Assisted customers with product selections and inquiries.
- Stocked shelves and ensured product availability for shoppers.
- Operated cash register and processed customer transactions efficiently.
- Maintained clean and organized sales floor displays.
- Handled customer complaints professionally and effectively resolved issues.
- Monitored inventory levels and reported stock shortages to management.
- Maintained clean and clutter-free front-end area.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Performed daily opening and closing procedures according to standard operating procedures.
- Greeted customers warmly upon arrival and identified their needs.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Organized backroom storage areas according to company standards.
Front End Associate - Giant Food Stores - Bensalem, PA
(2020-09 - 2023-05)
- Maintained clean and clutter-free front-end area.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Processed and completed cash or credit transactions accurately.
- Operated register for cash, check and credit card transactions.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Processed refunds for worn, damaged and broken merchandise.
- Took phone calls answering customer questions and concerns.
- Delivered high level of customer service using active listening and engagement skills.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Assisted customers with Western Union money transfers and processed refunds accurately using POS systems and strong math skills.
Grocery Stocker - Giant Food Stores - Bensalem, PA
(2020-09 - 2023-05)
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Updated product labels to reflect accurate pricing.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Replenished items to maintain stock availability.
- Greeted customers and retrieved requested products to drive satisfaction.
- Kept overstock items updated.
- Assessed floor displays to restock merchandise.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Cashier - Redner's Warehouse Markets - Bensalem, PA
(2018-06 - 2020-08)
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Delivered high level of customer service using active listening and engagement skills.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Store Associate - Rita's Italian Ice - Bensalem, PA
(2017-11 - 2018-06)
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Answered telephone to give callers store information and look up order details.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers to determine wants or needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
