Olivia Hutchings

Dynamic professional excelling in customer service and organizational skills. Adept at conflict resolution and employee training, I consistently enhance team performance and ensure operational excellence. Committed to fostering a positive work environment while effectively managing member relations and billing concerns.

Student Observer at Ascent Audiology & Hearing (2026-01 – 2026-05)

• Observing a private practice audiologist's daily appointments, assisting in tasks around the clinic, and gaining invaluable experience in current needs and treatment, as well as clinical knowledge.

Supervisor at Planet Fitness (2023-05 – Present)

• Responsible for exhibiting exceptional customer service skills, displaying organizational skills by updating and handling member's billing concerns, and overseeing gym operations.

Shift Leader at Handel's Ice Cream (2020-06 – 2023-08)

• Responsible for customer service, managing money, maintaining a clean and safe work environment, and overseeing other employees.

Pool Attendant at Avalon The Grand Resort Hotel (2021-06 – 2021-08)

• Responsible for customer service, using computer database to assist customers, selling merchandise, and ensuring a clean and safe work environment.

Bachelor of Science Degree in Speech Pathology and Audiology – Kent State University 2025

Associate of Science Degree – Kent State University 2025