Olivia Johnson
Willing to relocate: Anywhere. Authorized to work in the US for any employer
Hire this person
Send a job offer directly to this candidate
About
Oversaw daily operations of a high-volume Starbucks store, ensuring exceptional customer service and satisfaction Monitored product quality standards, conducting regular inspections to ensure consistency across all menu items Led a team of baristas in delivering quality beverages and food items to customers in a fast-paced environment
Experience
Shift Supervisor at Starbucks (2022-01 – Present)
- Oversaw daily operations of a high-volume Starbucks store, ensuring exceptional customer service and satisfaction
- Monitored product quality standards, conducting regular inspections to ensure consistency across all menu items
- Led a team of baristas in delivering quality beverages and food items to customers in a fast-paced environment
- Resolved customer complaints promptly and effectively, striving to exceed expectations in every interaction
- Ensured compliance with company policies and procedures at all times
- Trained employees on company policies, drink recipes and proper cash handling procedures
- Demonstrated strong leadership skills by fostering teamwork among staff members
Hostess/Server at Brio Tuscan Grille (2021-03 – 2023-02)
Bookseller at Barnes & Noble Education, Inc. (2020-08 – 2021-01)
Camp Counselor at City of Plantation, Florida (2019-05 – 2019-08)
Camp Counselor at City of Plantation, Florida (2018-05 – 2018-08)
Camp Counselor at City of Plantation (2017-05 – 2017-08)
Education
High school – Western High School (2016-08 – 2020-03)
Practical Nursing in Technical school
