Olivia Pinon

Reliable and hardworking professional with experience thriving in fast-paced, customer-focused environments. Skilled in delivering exceptional service, operating digital and POS systems, managing multiple priorities, and resolving issues with professionalism and efficiency. Known for maintaining a positive attitude under pressure and contributing to strong team performance and smooth day-to-day operations.

Floral Assistant - Emmaria's Florals - Bothell, WA

(2023-10)

• Assisted with event planning, maintained inventory, and ensured all financial catering tasks and company credit card responsibilities were completed accurately with proper receipt tracking.
• Ensured all orders met high presentation standards with strong attention to detail.
• Provided professional customer service and supported day-to-day operations with reliability and efficiency.

CUSTOMER SERVICE / FOOD SERVICE ASSOCIATE - SKINNY D'S - MILL CREEK, WA

(2025-09)

• Provided fast, friendly service in a high-volume environment while maintaining professionalism and efficiency.
• Accurately handled custom orders and operated kitchen equipment safely during busy shifts.
• Resolved customer concerns with clear communication and a focus on positive experiences.
• Operated POS systems, processed transactions accurately, and supported food prep, cleaning standards, and overall team operations

Server / Hostess - Samburna - Mill Creek, WA

(2025-12 - 2026-06)

• Provided excellent service in a fast-paced fine-dining environment while maintaining high hospitality standards.
• Managed reservations for 50+ guests per shift and handled high-volume calls.
• Operated POS and reservation systems efficiently and resolved guest concerns professionally.
• Supported smooth front-of-house operations through clear communication and teamwork.

Kitchen Staff / Busser / Server - Fogo de Chão - Lynnwood, WA

(2023-11 - 2025-12)

• Supported high-volume fine-dining operations while maintaining professionalism in fast-paced environments.
• Demonstrated strong menu knowledge and assisted guests with questions and recommendations.
• Managed reservations for 50+ guests per shift and contributed to a 90% positive satisfaction rate.
• Assisted with dining room operations, guest accommodations, and team coordination during peak hours.
• Trained new team members on procedures, service standards, and hospitality expectations.

Dental Assistant Program - Dental Assisting - Sno-Isle TECH Skills Center (2024 - 2025)

High School Diploma - Henry M. Jackson High School (2026)

Dental Assistant program - Dental Assisting - Edmonds Community College (2026-06)