Olivia Stanton

Detail-oriented Administrative Support Professional with experience in customer relations, office coordination, scheduling, staff support, and inventory oversight. Strong communication, organizational, and problem-solving skills with the ability to support daily operations and maintain accurate records. Dedicated to efficient workflow management and providing excellent service in fast-paced environments.

Since 2021, I have volunteered with local homeless shelters and community outreach programs in Humboldt County, assisting with service coordination, donation management, and administrative support.

Branch Sales Manager - Furniture and Mattress Discount King - Reading, PA

(2022-06 - 2025-02)

Oversaw daily store operations including scheduling, administrative coordination, and workflow management.

• Balanced sales, reconciled cash, and prepared deposits following structured financial procedures.
• Trained and supervised employees while maintaining performance documentation.
• Conducted inventory audits, maintained records, and minimized loss.
• Managed opening/closing responsibilities, shift transitions, and adherence to policy.
• Supported customer satisfaction through consistent communication and timely problem resolution.

Shift Leader - Rite Aid - Reading, PA

(2018-01 - 2023-05)

• Operated POS systems, processed transactions, and maintained accurate cash handling.
• Provided customer assistance, answered product questions, and supported store operations.
• Handled returns, exchanges, and refunds according to company policy.
• Trained new employees in register procedures and customer service expectations.
• Supported multiple departments to maintain coverage and workflow.

High School Diploma - Berks Technical Institute (2020-01 - 2020-01) Wyomissing, PA