Permit Department Manager at Apollo Home Power (2024-01 – 2026-12)
- Managed residential solar and battery-storage permitting across more than 350 California cities and counties, overseeing projects from permit preparation through final inspection.
- Communicated directly with building departments and AHJs to interpret permit and code requirements, resolve jurisdiction-specific issues, and move delayed or complex projects forward.
- Reviewed plans and permit packages before submission for completeness and jurisdictional requirements; coordinated corrections, revisions, and resubmittals as needed.
- Submitted and tracked permit applications, revisions, fees, approvals, inspections, business licenses, and utility interconnection requirements.
- Coordinated closely with engineering, installation, inspection, sales, utilities, contractors, homeowners, and municipal staff to keep project milestones aligned.
- Handled escalated permitting problems and developed solutions for projects affected by documentation, jurisdictional, inspection, or approval issues.
- Hired, trained, supervised, and managed remote permit technicians; assigned projects, tracked KPIs and workloads, conducted performance reviews, and led team meetings.
- Created permitting, revision, inspection, and training SOPs and workflows; improved turnaround processes and helped establish the final-inspections department.
- Worked across a broad range of municipal and permitting systems, including Accela, OpenGov, SolarAPP+, MyGovernmentOnline, ProjectDox, eTRAKiT, Civic Access, Camino, Airtable, Stacker, Symbium, and additional city/county portals.
Permit Department Manager at Exo Energy (2021-01 – 2024-12)
- Managed residential solar permitting from application through final inspection, coordinating multiple projects and jurisdictional deadlines simultaneously.
- Reviewed permit requirements and supporting documentation; submitted applications and revisions and tracked projects through approval.
- Worked with city officials, utilities, contractors, homeowners, engineering, and installation teams to resolve permit and project issues.
- Obtained utility interconnection approvals and required business licenses and coordinated permit fee payments.
- Trained employees, assigned project priorities, maintained permit trackers, handled escalations, and supported workflow improvements.
Personal Assistant at Brownstone Law Group (2015-01 – 2021-12)
- Managed detailed schedules, deadlines, correspondence, records, vendors, travel, and special projects in a professional office environment.
- Handled sensitive legal, personnel, client, business, and financial information with discretion.
Branch Manager at Amarillo Community Federal Credit Union (2003-01 – 2005-12)
Staff leadership, BSA/AML compliance, audits, transaction approval, and branch/vault operations.
Bilingual Personal Assistant at International Dental Academy (2014-01 – 2015-12)
Scheduling, bilingual communication, correspondence, and administrative support.
Bilingual Teacher Instructional Aid at Escondido School District (1999-01 – 2003-12)
Parent communication, translation, administrative support, and student services.
