Omar Lemus

Dynamic sales associate with extensive retail experience at The Home Depot, excelling in customer relations and conflict resolution. Recognized for consistently enhancing customer satisfaction through effective problem-solving and teamwork. Proficient in cash handling and Microsoft applications, contributing to achieving sales goals and fostering a positive shopping environment.

Sales Associate - The Home Depot - Corona, CA

(2020-08 - 2026-02)

• Embodied company mission and values through honesty, integrity and high-quality performance.
• Used POS system to scan customer purchases, calculate prices and process transactions.
• Supported cashiers and customers to locate products, confirm prices, and replenish stock.
• Asked open-ended questions to identify customers' needs.
• Welcomed customers and offered quick assistance to handle diverse needs.
• Collaborated with store team to meet periodic sales goals.
• Went above and beyond customer expectations for exceptional shopping experience.
• Maintained knowledge of current and future promotions to inform customer purchasing decisions.
• Offered recommendations to customers, enhancing their shopping experience.
• Resolved customer complaints effectively in the prevention of escalated issues.

Bachelors Of Arts - Business Administration, Accounting - California State University, Fullerton (2027-06)