Emergency Medical Technician (EMT) - Dignity Health Arizona General Hospital
(2023-10)
- Delivered high-quality emergency medical care in a variety of situations.
- Responded swiftly and effectively to emergency calls, providing critical care en route to medical facilities.
- Collaborated with medical professionals to stabilize patients and prepare them for further medical treatment.
- Received "Values in Action" award for exceptional service and dedication.
EMT / Medical Relief for Afghan Refugees - Fort McCoy Army Base
(2022-09 - 2023-02)
- Provided critical medical care and support to Afghan refugees.
- Assisted in triaging and treating various medical conditions in a high-demand environment.
- Worked collaboratively with military and civilian medical personnel to ensure comprehensive care and support for refugees.
Emergency Medical Technician (EMT) - Abrazo Scottsdale Hospital
(2021-04 - 2022-09)
- Provided immediate care and transportation for patients with a wide range of medical emergencies.
- Operated and maintained emergency vehicles and medical equipment.
- Awarded the Hall of Fame Award for outstanding performance and commitment to patient care.
Emergency Room & ICU Tech / Behavioral Sitter - Abrazo Phoenix Baptist Hospital
(2017-05 - 2021-09)
- Assisted in emergency room and intensive care unit operations, providing vital support to medical staff.
- Monitored patients' physical and mental conditions, ensuring their safety and well-being.
- Supported patients with behavioral health issues, implementing de-escalation techniques and ensuring a secure environment.
Loan Processor - Nova Home Loans - Phoenix, AZ
(2016-04 - 2016-08)
- Experienced mortgage industry professional with expertise in loan processing and knowledge of conventional and government loan programs.
- Skilled in gathering borrower information, verifying loan documents, and reviewing file documentation from pre approval to closing.
- Proficient in MS Office Suite and proprietary mortgage-processing software.
- Supported loan officer and underwriter teams by ensuring timely, accurate mortgage processing.
- Reviewed and verified borrowers' income, credit reports, employment histories, property appraisals, and title insurance for underwriting submission.
- Ensured compliance with company policies, underwriting guidelines, and lending program requirements.
Service Coordinator / Customer Service - First Service Networks / Vixxo / FM - Scottsdale, AZ
(2015-01 - 2016-03)
- Organized and facilitated customer service calls to ensure fast, responsive service as a Dispatch Coordinator.
- Provided infrastructure for a positive customer experience, acting as an ambassador for the service group.
- Made independent judgments and decisions with limited guidance.
- Reported to the Customer Care Manager or Customer Service Manager.
- Managed fleet registration and licenses for over 150 company vehicles.
- Coordinated daily schedules for 150 technicians across the US and Canada.
- Managed inventory and supply chain, including ordering parts, building quotes, and coordinating part replacements and installs.
- Handled daily accounts for 7-Eleven and Starbucks in all US and Canadian regions.
Interpreter / Translator - Tatitlek, Twenty Nine Palms - CA
(2009-12 - 2012-04)
- Translated and provided cultural advice for US Marine Corps in realistic training scenarios.
- Collaborated closely with military personnel during missions, including living and operating alongside them.
- Prepared nontechnical translations into target language and performed sight translations into English.
- Assisted military contracting officers with local purchases.
- Provided interpretation support at military traffic control points and local media events.
International Enrollment Advisor - University of Phoenix - Phoenix, AZ
(2007-12 - 2009-07)
- Assisted students in achieving educational goals by mapping out degree plans and guiding them through the enrollment and financial aid processes.
- Addressed and overcome objections and personal issues to keep students motivated and on track for graduation.
- Significantly increased enrollment and retention for the team and department.
Site Manager - Ryness - Chandler
(2007-06 - 2007-10)
- Conducted aggressive real estate sales.
- Responsible for condo site conversion.
- Managed the conversion of an apartment community into individually sold units.
Realtor - USA Prime Real Estate
(2005-08 - 2007-06)
- Successfully listed and sold residential homes in Arizona.
Project Manager - Exxon Mobil
(2002-01 - 2003-01)
- Led the opening, franchising, and licensing for Exxon Mobil and Subway as a project manager.
- Successfully managed an Exxon Mobil gas station and Subway restaurant, increasing its value from $1.5 million to $3 million within a year.
- Obtained licensing through a private Subway school and received training from Exxon Mobil for brand operations.
- Hired, trained, and managed the entire staff, handled payroll, and facilitated the transition to self-operation for the service station.
Nursing Assistant - Albany County Nursing Home - Albany, NY
(2001-01 - 2003-01)
- Provide Direct Patient Care: Assist patients with daily living activities, including bathing, dressing, feeding, and mobility support, ensuring their comfort and well-being.
- Monitor Vital Signs: Regularly check and record patients' vital signs such as temperature, blood pressure, pulse, and respiration rates, and report any significant changes to the nursing staff.
- Maintain Patient Hygiene and Environment: Ensure a clean and safe environment by performing tasks such as changing bed linens, cleaning patient rooms, and sanitizing medical equipment and patient areas.
Manager - Mike's Pizza and Pasta - Albany, NY
(1996-01 - 2002-09)
I started as a delivery man and then worked my way up to chef and manager of the restaurant.
