Omar Santiago Gonzalez

Results-driven restoration professional with experience leading mitigation crews, coordinating residential and commercial projects, and documenting work using DocuSketch, DASH and MICA (Mitigate). Bilingual (English/Spanish) with a valid driver's license and strong customer service, leadership and quality control skills.

Mitigation Lead Technician at Property Medics of Georgia (2025-03 – Present)

• Lead restoration crews.
• Coordinate daily field operations.
• Use DocuSketch, DASH & MICA.
• Monitor drying equipment and moisture.
• Train technicians and ensure quality control.

Mitigation Lead Technician at Reliable Restoration (2024-05 – 2025-03)

• Led water, fire and mold mitigation crews.
• Assigned daily tasks.
• Managed documentation.
• Ensured safety and customer satisfaction.

Restoration Technician at SERVPRO North of Fulton (2023 – 2024)

• Performed mitigation services.
• Installed drying equipment.
• Demolition, extraction and cleanup.
• Assisted Crew Chiefs.