Omolola Balogun

Results-driven Healthcare Data Abstractor and Business Analyst with 5+ years of experience analyzing healthcare data, reviewing electronic medical records (Epic), validating clinical documentation, and ensuring data integrity across healthcare systems. Proven ability to abstract complex patient information, maintain HIPAA compliance, and deliver high-quality datasets supporting quality improvement, regulatory reporting, and clinical research initiatives. Experienced collaborating with physicians, nurses, IT teams, and business stakeholders while consistently maintaining exceptional accuracy and productivity.

Proficient in Epic, Microsoft Excel, Power BI, SQL, ServiceNow, Salesforce, and healthcare data quality auditing.

Business Analyst – Healthcare - Geans Edge Technology

(2022-01)

• Analyze clinical and operational healthcare data to support quality improvement initiatives.
• Review patient records in Epic to validate documentation accuracy, completeness, and compliance.
• Collaborate with physicians, nurses, and clinical staff to resolve documentation discrepancies.
• Perform data validation, reconciliation, and quality assurance for healthcare datasets.
• Develop reports and dashboards using Power BI and Microsoft Excel to support leadership decision-making.
• Document business requirements, workflows, and system enhancements.
• Manage ServiceNow incidents, requests, and workflow improvements.
• Participate in User Acceptance Testing (UAT) for healthcare applications.
• Ensure compliance with HIPAA and organizational privacy standards.

Customer Service Specialist - Richdale Group - Houston, TX

(2019-01 - 2022-12)

• Maintained highly accurate customer records and confidential documentation.
• Processed and verified large volumes of data while maintaining exceptional accuracy.
• Resolved complex customer inquiries while consistently meeting productivity and quality metrics.
• Collaborated with cross-functional teams to improve operational efficiency and customer satisfaction.

Bachelor's Degree - BSc Economics - Obafemi Awolowo University