Onita Harris

Seeking an Interesting and challenging position in Clerical, Receptionist or Administrative Assistant Support that will allow an individual to use their experience and skills toward potential advancement.

Child Welfare Clerk - Kids Above All - Chicago, IL

(2025-03 - 2026-07)

• Filing documents on a daily base for Case Managers making sure all documents are in Client file binder
• Researching documents making copies and scanning to Case manager when requested to do so for their court appearance and ACR
• Assisting in getting documents signed by Foster Parent when needed, completing Client Surveys, Peer Reviews and other Clerical duties

Receptionist - Family Guidance Centers, Inc. - Harvey, IL

(2021-05 - 2024-11)

To assure customer service to staff, clients and guests. Directing phone calls to appropriate staff, directing clients to counselors and assist in all file room functions.

• Check patients into the computer as they are present for dosing
• Answer phones and transfer calls from the front desk area appropriately and professionally to appropriate staff
• Direct patients to the appropriate counselor, nurse, tox personnel
• Perform general office duties, filing, copying, scanning faxing, uploading information, knowledge of all office equipment
• Acknowledge any notes/holds for clients in computer which includes providing mail or information for patient
• Receive patient payments and provide receipts of payment
• Keeping front desk work area clean and prepared for morning and afternoon medication hours
• Receiving all incoming mail and deliveries as well as outgoing on daily base

Property Manager - Catholic Charities Roseland Manor/All Saints Residence - Chicago, IL

(2004-03 - 2021-02)

Responsible for all on-site operation of the facility, including the oversight of daily administration, personnel, marketing, resident relations, monthly reports, social service interact with residents and maintenance workorders request operation, move-ins/move-outs, resident's orientations, annual unit inspection/regular building inspection and provided customer service. Responsible for tenants Certification and monthly billings for tenant assistance payments from the U.S. Department of Housing and Urban Development.

Building Manager - Eastlake Management/Lawless Gardens - Chicago, IL

(2001-02 - 2003-09)

• Respond to calls regarding residents' complaints and request for maintenance repairs
• Maintain log of tenants work orders received and completed
• Conducting annual unit inspection, home visits
• Preparing and submitting a weekly status report on vacancies
• Issued 5-day notices
• Collected rental payments, leasing
• Complete monthly delinquency report
• Assisting in providing miscellaneous typing/clerical and administrative work
• Perform daily inspection of building/grounds for cleanliness
• Making court appearances on residents evictions

Administrative Assistant - C21 Brown - Chicago, IL

(1997-09 - 2001-02)

• Typed letters, memos, leases, 5-day notices, answered phone, customer service and other correspondence as required
• Forward all incoming mail /calls to appropriate staff
• Collecting rental payments
• Assist in preparing monthly reports
• Schedule appointments for showings
• Made court appearances when needed
• Performed other office support duties

Certificate - COS - National Center for Housing Management

Certificate - ARM - Institute of Real Estate Management