Child Welfare Clerk - Kids Above All - Chicago, IL
(2025-03 - 2026-07)
- Filing documents on a daily base for Case Managers making sure all documents are in Client file binder
- Researching documents making copies and scanning to Case manager when requested to do so for their court appearance and ACR
- Assisting in getting documents signed by Foster Parent when needed, completing Client Surveys, Peer Reviews and other Clerical duties
Receptionist - Family Guidance Centers, Inc. - Harvey, IL
(2021-05 - 2024-11)
To assure customer service to staff, clients and guests. Directing phone calls to appropriate staff, directing clients to counselors and assist in all file room functions.
- Check patients into the computer as they are present for dosing
- Answer phones and transfer calls from the front desk area appropriately and professionally to appropriate staff
- Direct patients to the appropriate counselor, nurse, tox personnel
- Perform general office duties, filing, copying, scanning faxing, uploading information, knowledge of all office equipment
- Acknowledge any notes/holds for clients in computer which includes providing mail or information for patient
- Receive patient payments and provide receipts of payment
- Keeping front desk work area clean and prepared for morning and afternoon medication hours
- Receiving all incoming mail and deliveries as well as outgoing on daily base
Property Manager - Catholic Charities Roseland Manor/All Saints Residence - Chicago, IL
(2004-03 - 2021-02)
Responsible for all on-site operation of the facility, including the oversight of daily administration, personnel, marketing, resident relations, monthly reports, social service interact with residents and maintenance workorders request operation, move-ins/move-outs, resident's orientations, annual unit inspection/regular building inspection and provided customer service. Responsible for tenants Certification and monthly billings for tenant assistance payments from the U.S. Department of Housing and Urban Development.
Building Manager - Eastlake Management/Lawless Gardens - Chicago, IL
(2001-02 - 2003-09)
- Respond to calls regarding residents' complaints and request for maintenance repairs
- Maintain log of tenants work orders received and completed
- Conducting annual unit inspection, home visits
- Preparing and submitting a weekly status report on vacancies
- Issued 5-day notices
- Collected rental payments, leasing
- Complete monthly delinquency report
- Assisting in providing miscellaneous typing/clerical and administrative work
- Perform daily inspection of building/grounds for cleanliness
- Making court appearances on residents evictions
Administrative Assistant - C21 Brown - Chicago, IL
(1997-09 - 2001-02)
- Typed letters, memos, leases, 5-day notices, answered phone, customer service and other correspondence as required
- Forward all incoming mail /calls to appropriate staff
- Collecting rental payments
- Assist in preparing monthly reports
- Schedule appointments for showings
- Made court appearances when needed
- Performed other office support duties
