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Ophelia Williams

Admin Asst.

Talent
HoustonMember since April 2, 2026
Customer service Client support Problem resolution Professional phone communicationData entry Microsoft Excel Record keeping Filing & documentation
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Customer service Client support Problem resolution Professional phone communicationData entry Microsoft Excel Record keeping Filing & documentation

About

Outgoing, self‑motivated professional with a strong ability to take initiative, engage with others, and deliver results independently.”“An outgoing self‑starter who enjoys connecting with people, taking initiative, and keeping projects moving without needing supervision.”High‑Energy & Driven

“Energetic self‑starter with a natural ability to engage customers, solve problems quickly, and take ownership of tasks from start to finish.”

Experience

Skilled in answering high‑volume phone calls with professionalism and clear communication

Experienced in assisting customers, resolving issues, and directing inquiries efficiently

⌨️ Data Entry & Administrative Support

Accurate and fast data entry with strong attention to detail

Comfortable managing digital records, updating systems, and maintaining organized documentation

Monitoring & Security Awareness

Experienced in watching cameras and monitoring store activity to ensure safety and loss prevention

Able to identify unusual behavior and report concerns promptly

💵 Payroll & Employee Support

Knowledgeable in basic payroll tasks, timekeeping, and employee scheduling

Understands confidentiality and accuracy in handling employee information

🏬 Retail & Department Store Operations

Experienced in managing daily store operations and supporting department needs

Strong customer service skills with the ability to multitask in a fast‑paced environment

📦 Inventory & Stock Management

Skilled in inventory counts, stock rotation, and maintaining accurate product levels

Able to track shipments, restock shelves, and organize back‑room inventory

Education

Bellaire

Completed your diploma with a foundation in communication, organization, and technology‑based coursework.

Cosmetology / Esthetics Program

Completed training in customer service, client consultations, sanitation, and hands‑on beauty techniques.

Skills

admin asst.

Reviews

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