Orlando Franklin

I am a dedicated and detail-oriented professional with a strong commitment to safety, security, and operational excellence. With a background focused on maintaining high standards in demanding environments, I am eager to leverage my skills and work ethic to contribute effectively to your team. I thrive in structured settings and am passionate about ensuring the well-being and security of others through proactive problem-solving and clear communication.

WORK EXPERIENCE

Armed Security Professional – Team Leader

10+ Years

Led security teams in high‑risk environments

Managed emergency response and incident reporting

Trained staff in protocols, safety procedures, and de‑escalation

Ensured compliance with NY State armed guard standards

Operations Professional – Mass Financial Services

Records Retention, Research & Data Center Operations | 14 Years

Managed records retention and regulatory compliance

Oversaw data center workflows and troubleshooting

Conducted research and data verification

Supported audits and cross‑departmental information requests

Parent Advocate – Special Education (CSE/IEP)

Ongoing

Interpreted IEPs, evaluations, and progress reports

Developed advocacy materials and measurable goals

Collaborated with educators to monitor student support

Security & Protection Training

I completed the NY State Armed Guard License Training, including firearms safety, legal standards, situational awareness, and emergency response procedures.

I completed the 8-Hour Pre-Assignment and 16-Hour On-the-Job Security Guard Training, covering patrol techniques, incident reporting, conflict resolution, and public interaction.

I maintain my credentials through annual 8-hour firearms and security refresher courses, demonstrating ongoing compliance and professional development.

I have training in Emergency Response and Crisis Management, including evacuation procedures, threat assessment, and coordinated response with law enforcement.

I completed De-escalation and Conflict Resolution Training, supporting my ability to remain calm and lead effectively in high-stress situations.

Operations, Records & Data Management Training

I completed Records Retention and Compliance Training, supporting my 14 years of experience managing regulated archival systems.

I received Data Center Operations Training, including workflow management, system monitoring, troubleshooting, and operational continuity.

I completed Information Handling and Confidentiality Certification, reinforcing my experience managing sensitive financial and operational data.

I participated in Process Improvement and Workflow Optimization Workshops, strengthening my problem‑solving and troubleshooting skills.

Technical & Analytical Development

I have been actively studying ASVAB technical reasoning and math, expanding my analytical and problem‑solving abilities.

I completed basic IT and systems navigation training, supporting my interest in NYS IT Specialist roles and my comfort with digital tools.

Communication, Leadership & Advocacy Training

I completed professional communication and customer interaction training, which supports my ability to write clear, professional statements and advocate effectively.

I participated in leadership and team supervision workshops, aligning with my role as a team leader in security environments.

Through experience and self‑education, I developed strong skills in parent advocacy and special education, including:

IEP interpretation

Goal analysis

Accommodation planning

CSE meeting preparation

Written advocacy

Personal Development & Wellness

I have completed structured fitness and strength training programs, supporting my commitment to rebuilding muscle mass and maintaining physical readiness for security roles.