P Ds

Results-driven Property Management Professional with 3+ years of experience specializing in multi-family property management, property operations, and lease-up support. Licensed in California real estate with a proven track record of increasing resident retention, improving operational efficiency, and delivering exceptional customer service. Experienced in assistant manager responsibilities including leasing, resident relations, rent collections, vendor coordination, compliance, and daily property operations.

Skilled at supporting new lease-up communities by driving occupancy growth, maintaining resident satisfaction. Recognized for strong leadership, organization, multitasking, and team collaboration in fast-paced environments.

Property Management / Leasing Specialist - Avenue5 Residential – Waterstone at Murrieta - Murrieta, CA

(2024-09)

Avenue5 Residential – Waterstone at Murrieta 420 Units

• Maintain accurate records of leases, renewals, tenant files, rent payments, and terminations using Yardi and property management software systems.
• Assist with lease-up operations for distressed and transitioning properties as a Roving Agent, helping improve occupancy and resident satisfaction.
• Support assistant manager functions including resident communication, leasing assistance, rent collections, scheduling vendors, and daily operational oversight.
• Contribute to resident retention by providing responsive customer service and building positive tenant relationships.
• Ensure compliance with applicable property management laws, regulations, and company policies.
• Assist with marketing initiatives and leasing efforts to attract and retain qualified residents.
• Coordinate with maintenance teams to ensure timely completion of work orders and property upkeep.
• Identify opportunities for operational improvements and cost-saving efficiencies.
• Proficient in Microsoft Office, Yardi, CRM Voyager, RentCafe, and related property management platforms.

Property Management / Leasing Specialist - Avenue5 Residential – DR Horton Homes - Hemet, CA

(2023-10 - 2024-09)

High School Diploma - Little Rock High School (2000-06)