Exams Proctor Officer/ Academic Support Specialist
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5 years' experience in the higher education field, engaging with students, teachers assistants, professors, and administrative support services, following instructions, paying attention to details, supporting in an effective and efficient manner throughout the process, interacting as professional teammate making the work easier for my team.
1 year
Examination proctor officer for undergraduate students with special needs in the Center for Accessible Education - CAE on Campus/ online. Strictly adhere instructions for special accommodations, assistive technology with equipment, computers, and software as their needs. Administrative assistance with exams for each faculty, teacher assistants, and professors.
1.5 year’s
Customer service-oriented, focusing on admission process & proctoring. Strong support with Microsoft Office tools. Troubleshoot with internal departments to fix technical issues. Comply with all testing procedures and strictly adhere to company policies using careful judgment. Assistive technology with special accommodations for test takers with disabilities. Check-in testing candidates, verify identification, and explain the exam process.
Proctor / invigilate candidates while testing.
2.5 year‘s experience in the Learning Assistance Center-LAC- as Academic Support Specialist / Microsoft Office 365 Tutor ( Word, Excel, PowerPoint, Outlook, Access, Teams) attending on campus and online students with users of Mac OS , Windows 10, and Windows 11 systems
1 Month Proctoring AP exams following instructions for the College Board, attending students by groups, also attending individual students for the special accommodations. This is a seasonal job, only for final year exams.
Pasadena City College -PCC,
Pasadena, California
Jun 2017: High School Diploma
Jun 2018: Awarded Certificate in Business Office Systems
Jun 2021: Awarded Certificate in Business Software Specialist
Jun 2021: Awarded Certificate in Office Assistant.
Dec 2022: Associate in science degree Major:Business Information Technology-
GPA:3.33
(FIU Online)
2023-2024: Enrolled in Bachelor of Arts in Interdisciplinary Studies. GPA:3.7
2025 Pursuing a Master in Higher Education Administration