Pahairis Honer

Detail-oriented administrative professional with 5+ years of experience in healthcare operations, scheduling coordination, and front desk administration. Skilled in managing high-volume scheduling, insurance verification, data entry, and multi-system workflows in fast-paced environments. Experienced in improving workflow efficiency, resolving scheduling issues, and training new employees.

Known for strong communication, organization, and the ability to support both patients and internal teams effectively. Seeking administrative, scheduling, or recruitment opportunities where I can contribute to operational efficiency and team success.

Willing to relocate: Anywhere

Patient Scheduling Coordinator at Azura Access Surgery Center (2023-04 – Present)

• Manage scheduling for 20+ patients daily in a fast-paced surgical environment
• Coordinate appointments, insurance verification, and referrals to ensure accuracy and efficiency
• Identify and correct scheduling errors to improve workflow and reduce disruptions
• Help clear scheduling backlogs, improving turnaround time and patient access
• Train and onboard new staff on systems, procedures, and workflow expectations
• Support multiple locations, improving consistency across offices
• Maintain accurate records across multiple systems and platforms

Front Desk Receptionist at Neuropsychiatric Hospital (2019-12 – 2023-07)

• Supported 20+ patients daily at front desk in a high-volume healthcare setting
• Managed 20+ inbound calls per shift using a multi-line phone system
• Scheduled appointments and maintained accurate records and documentation
• Coordinated communication between departments to support patient flow
• Provided professional customer service in a sensitive healthcare environment

Support Staff at Hopebridge Autism Center (2017-06 – 2019-12)

• Assisted with daily administrative and operational tasks in a clinical environment
• Supported scheduling, organization, and workflow needs
• Provided customer service to patients and families
• Adapted quickly to changing priorities and team needs

General Studies in Some College – Ivy Tech Community College (2023-08)

High school diploma or GED in General Studies – Care Academy (2016-09 – 2017-06)