Front Office Assistant - BASIS Charter School
(2026-03)
- Manage incoming calls and respond to questions and requests from parents, teachers, students, and administrators while supporting the registrar's office and providing coverage across administrative functions as needed
- Demonstrate adaptability and initiative by volunteering for additional responsibilities, including supporting school maintenance projects during the summer
Visual Merchandising Specialist - lululemon
(2025-09 - 2026-03)
- Served as the primary visual merchandising lead for the store, translating corporate visual standards into an effective layout tailored to the location
- Planned and led merchandising shifts with teams of 2–10 employees, communicating priorities and coordinating execution of visual changes
- Partnered with store leadership to evaluate product placement and store presentation, adjusting plans as needed, while training new employees on merchandising responsibilities and visual standards
Lead Merchandiser - Scheels All Sports
(2023-09 - 2025-06)
- Led and developed the clothing merchandising team through training, coaching, and structured onboarding designed to build independent, capable team members
- Coordinated frequent floor moves and re-merchandising projects, creating floor maps and execution plans to meet tight deadlines for seasonal transitions and new product launches
- Partnered with shop managers and Assistant Store Leaders to understand merchandising objectives, translate their vision into actionable plans, and adapt quickly when priorities changed
- Continued responsibility for scheduling the merchandising team while serving as a trusted leader and resource for employees despite not holding formal supervisory authority
- Prepared departments for corporate reviews by compiling product information and coordinating follow-up improvements to displays and back-stock organization
Assistant Store Leader - Scheels All Sports
(2022-09 - 2023-09)
- Selected for the Assistant Store Leader development program less than two years after joining Scheels and successfully completed both required leadership training programs on her first attempt
- Oversaw 1–4 specialty shops with a combined 30–50 full-and part-time employees, managing schedules, performance reviews, disciplinary action, coaching, and employee development
- Served as rotating Floor Leader in a 500+ employee store, taking responsibility for daily operations, staffing issues, customer needs, emergencies, and coordination across departments and support teams
- Resolved real-time staffing and scheduling challenges, including call-outs, no-shows, coverage gaps, and other issues requiring immediate judgment and action
- Managed merchandise spending across multiple shops by understanding individual shop budgets within broader storewide targets, evaluating sales trends and product demand, and making informed decisions about which merchandise to order, adjust, or decline
- Built strong relationships with employees through consistent coaching, mentorship, and a willingness to listen and help; developed employees who later advanced into Shop Manager, Lead Merchandiser, and Assistant Store Leader roles
- Partnered with HR to support employees who were uncomfortable approaching HR directly, helping identify concerns and connect employees with appropriate resources
Specialty Shop Manager - Scheels All Sports
(2020-06 - 2022-09)
- Managed the College Clothing shop, overseeing merchandise ordering, organization, presentation, and day-to-day shop performance
- Used historical sales trends, seasonal patterns, and college sports performance to anticipate demand and make informed merchandise ordering decisions
- Trained and coached merchandising employees, establishing expectations and helping team members improve their performance
- Communicated with vendors and internal teams to resolve ordering issues and address opportunities for new or improved merchandise
Assistant Manager - Victoria's Secret
(2016-10 - 2020-03)
- Served frequently as Manager on Duty for a 15–20 employee store, overseeing sales-floor and backroom operations while recruiting, hiring, onboarding, training, and evaluating approximately 20 regular and 30 seasonal employees
- Planned labor for freight processing by analyzing expected shipment volume, scheduling appropriate staffing, and filling coverage gaps as needed to consistently meet the company's 24-hour processing requirement
- Monitored sales performance by store zone, diagnosed issues affecting traffic, conversion, and sales per customer, and coached employees on product knowledge and customer communication to improve results
- Executed corporate visual and promotional updates while maintaining operational standards for cash handling, backroom organization, and daily store execution
