Pam Taylor

Dedicated and skilled individual with extensive experience managing teams and proven results in search of a position that allows me to apply my development, management, organizational, and communication skills when interacting with clients. I am a full-time online college student working towards my bachelor's degree in social work at Appalachian State University.

Warehouse Logistics Specialist at Cargo Logistics Network (2022-04 – 2024-11)

• Actively built and maintained positive relationships with clients by effectively communicating, understanding their needs, proactively addressing concerns, and delivering high-quality service to ensure their satisfaction and loyalty, ultimately driving business retention and growth.
• Conducted regular Cycle Counts of Inventory. Identified and corrected inventory discrepancies. Used Warehouse Management System for all inventory functions.
• Coordinated Logistics - managed all aspects of inbound freight and deliveries, focused on efficiency and optimizing the client's supply chain and needs.

Production Manager at Coats American (2021-04 – 2021-10)

• Oversaw the production operations, including managing staff, monitoring machinery, ensuring quality standards were met, maintaining production schedules, addressing equipment issues, and coordinating with other departments to maintain efficient yarn production.
• Assigned tasks to production workers based on skill level and workload.
• Monitored employee performance and provided and addressed performance concerns and disciplinary issues.
• Identified and resolved production issues, including machine malfunctions and yarn defects.
• Reported production progress and any issues to the plant manager.

Process assistant supervisor at Amazon (2013-07 – 2021-03)

• Coached and trained new associates on standard work procedures and safety protocols.
• Led meetings, assigned tasks, provided work direction to associates, and motivated them to meet performance goals.
• Ensured adherence to all company policies and safety regulations.
• Identified and addressed operational issues, recognized problems, and proposed solutions.
• Monitored key metrics like labor hours, productivity, and quality to identify areas for improvement.

GED in General Education – Cleveland County Community College (2001)

Bachelor's Degree in Social Work – Appalachian State University (2024 – 2027)