OFFICE ASSISTANT / MICROSOFT OFFICE INSTRUCTOR - CFE – FEDERAL ELECTRIC COMMISSION - MÉXICO
(2016-06 - 2024-02)
- I provided administrative advice to supervisors and managers on the implementation of internal policies and resource management.
- I trained teams in Microsoft Office, promoting continuous improvement and job skills development.
- I maintained accurate records of administrative activities, including payroll and employee benefits management.
- I fulfilled the multiple functions of the HR department, meeting the needs of employees and the company.
- I coordinated reimbursement management and oversaw follow-up documentation related to staff performance.
- perform inventory supervision and internal audit assignments for different departments of the company.
- Customer service by phone and in person, resolving questions about new energy contracts.
CASHIER / STOCK SUPERVISOR/ STOCKER - COSTCO - MEXICO
(2021-01 - 2024-08)
- Processed transactions efficiently and accurately, ensuring a smooth customer experience.
- Provided excellent customer service, resolving questions and assisting with returns or payment issues.
- Managed cash, credit/debit cards, and contactless payment systems.
- Kept the checkout area clean and organized, meeting store standards.
- Assisted with restocking products near the register and promoted special offers.
- Supervised a team of stockers, ensuring merchandise was organized and restocked efficiently.
- Coordinated inventory receipts, verifying the quantity and quality of received products.
- Implemented organizational strategies to optimize product storage and accessibility.
- Trained new employees on stock and safety procedures in the warehouse area, Kept the storage area clean and organized, following safety regulations.
- Collaborated with the sales team to ensure product availability on the sales floor.
- Efficiently replenished shelves, ensuring products were properly organized and labeled, assisted in organizing merchandise shipments.
- Checked expiration dates and removed damaged or expired products.
- Assisted customers in product searches and provided information on promotions.
OFFICE ASSISTANT - SIELIN - MEXICO
(2020-06 - 2020-12)
- I coordinated and managed projects and supply databases, ensuring efficient execution of the company's tasks and projects.
- I provided administrative support to work teams and coordinated events, ensuring fluid and effective communication between all management levels.
- I maintained ongoing communication with team members to promote positive working relationships and manage operational needs.
