Pamela Knapp

Executive Assistant with 26 years in the luxury hotel industry, looking for a new industry to finish my career on the island of Oahu. I reside on Oahu and open for work. I have years of experience juggling multiple Executives with heavy calendar scheduling, meeting planning, budget reporting, travel planning as well as accounting experiences like payroll, income audit and wire transfers. Attention to detail is one of my strong suits.

I feel like I would be a good fit in any capacity and look forward to the future

EXECUTIVE ASSISTANT

Fairmont Washington, D.C., Georgetown (formerly Monarch Hotel)

January 2002 – Present

• Provide exemplary executive assistance by managing all aspects of domestic and international travel arrangements for each executive, resulting in streamlined travel processes.
• Assist executives with financial tasks by compiling and aiding in development of budget reports for hotel-level operations and ownership, resulting in more accurate financial planning and better resource allocation.
• Excel in scheduling multiple calendars and email correspondences creating a streamlined work day/week.
• Assist executives with multiple expense reports for reimbursements. Balance Corporate American Express accounts for monthly payment.
• Trace and send VIP Amenities from the Exec. Office.
• Book all Ownership room reservations as well as other Fairmont Hotels around the world.
• Event Planning - reserve event/meeting space with AV and F&B for Owners meeting or any other Executive meetings such as Budget meetings. Also book meeting space for Design & Construction Companies when we are under renovation.

INCOME AUDITOR/PAYROLL – Additional Responsibilities

• Process Daily Income Audit to ensure proper revenue balancing for financial statements.
• Reconcile daily banquet postings to ensure accurate revenues are reported.
• Review food and beverage complimentary checks for compliance and control.
• Assists accounting department with requests, as needed.
• Processed bi-weekly payroll for hotel ensuring accurate payment to 380 employees, including gratuities and bonuses.
• Assisted in yearly payroll audit and DC Wage Audit of employees.
• Led conversion from Ceridian Payroll Systems to Dayforce Payroll Systems, ensuring accurate data transfer and payroll processing in new system.
• Assisted Assistant Director of Finance and Human Resources with deduction audits as needed.

Graduated High School

I have 26 years experience in the related position