Pamela LaTulippe

Customer-focused administrative and communications professional with 20+ years of experience in technology-driven organizations. Author of a forthcoming book helping retirees choose a financial advisor. Skilled in websites, spreadsheets, digital communications, and confidential records, and patient in guiding older adults through new tools.

Consultant, Author & Publisher at Self-Employed (2025-01 – Present)

Run an independent practice providing digital operations support to small businesses, writing and publishing consumer-focused financial content, and delivering trusted in-home services to local clients.

• Author: Writing The Aware Trade Guide to Choosing a Financial Advisor, a plain-language book for retirees on evaluating advisors, understanding how they are paid, and making informed financial decisions
• Digital operations (Clutch High Lux, luxury resale): Audited the Squarespace e-commerce site and recommended improvements; building an AI-assisted inventory system in Google Drive and Sheets with QR code labels linking physical items to online listings; training non-technical owners on the new tools
• Publishing (Aware Trade): Research, write, edit, and publish articles on personal finance and consumer topics through Substack and social media; maintain subscriber records and the publication calendar
• In-home client services: Provide pet sitting; trusted with clients' homes and keys; schedule visits and keep owners informed with timely updates

Director of Product Management at Mastercard (2014-01 – 2025-01)

• Communicated complex programs clearly to executives, partners, vendors, and cross-functional teams through written documentation, presentations, and virtual meetings
• Built and maintained Excel spreadsheets to track programs, schedules, budgets, and performance data aligned with strategic goals
• Ensured work complied with strict financial-industry regulations, security standards, and confidentiality requirements
• Helped build the platform that brought Mastercard cards to Apple Pay at launch

Product management and technology roles at ACI Worldwide

Earlier career roles in product management and technology