Pamela Tennison

People-focused, committed leader specializing in team collaboration and data analysis to maximize outcomes and consistently exceed objectives.

Evening Receptionist/Administrator - Midtowne Assisted Living and Memory Care - Midlothian, TX

(2025-10)

• Responsible for scanning checks, processing long term care claims and other payments.
• Assist all visitors and residents with guidance both in person and over the phone.

Account Services Title Supervisor - Nissan Motor Acceptance Corporation - Irving, TX

(2015-09 - 2019-07)

• Oversaw title department operations and ensured zero compliance breaches.
• Trained and developed new supervisors to manage high-volume workflows.

Transaction Processing Payment Supervisor - Nissan Motor Acceptance Corporation - Irving, TX

(1995-07 - 2015-09)

• Managed payment-processing for a portfolio of over 2 million accounts.
• Served as subject-matter expert for vendor relationships and payment issues.

Customer Service Supervisor - Nissan Motor Acceptance Corporation - Irving, TX

(1991-02 - 1995-07)

• Led a team of customer-service representatives, set performance standards and conducted coaching.

Customer Service Senior Representative - Nissan Motor Acceptance Corporation - Irving, TX

(1990-07 - 1991-02)

• Provided front-line support for customer inquiries, escalations and account maintenance.

Supervisor - Great American Reserve Insurance - Dallas, TX (Relocated to Carmel, IN)

(1985-08 - 1990-06)

• Supervised insurance operations, including claims processing, vendor management and compliance reporting.

Policy Administration and Customer Service Representative - J.C. Penney Life Insurance - Dallas, TX

(1978-12 - 1985-08)

• Handled policy administration, customer service and departmental reporting.

Coursework toward degree - Mountain View College

Kilgore College

High School Diploma - Avery High School