Paola Amaya

Bilingual, determined, hardworking, reliable, and dedicated Phlebotomist. I am seeking a position on a medical team where I can assist in providing quality care to patients. Familiar with HIPAA and PPE requirements. Dependable employee seeking an opportunity to expand skills and contribute to company success through improvements, collaboration, and outstanding service.

Front Medical Assistant at Caring Health Center (2025-11 – Present)

• Check In/ Check Out Patients.
• Verifying Insurances.
• Scheduling appointments.

Front Office Supervisor at Taftori Allergy and Asthma (2022-08 – 2025-09)

• Supervised front office staff.
• Handled financial transactions related to copayments or self-pay fees, adhering to company policies and procedures.
• Implemented training programs that improved staff performance and patient satisfaction scores by 15%.

Medical Assistant Externship at Clinica Medica Del Pueblo (2022-07 – 2022-08)

• Collected intakes, measured vital signs, and documented symptoms.
• Assisted with diagnosing patients by collecting specimens and administering tests.
• Sterilized instruments and conducted equipment maintenance.

Phlebotomist in Phlebotomy – Northwest Career College (2026-04)

Medical Assistant Program in Medical Assisting – UEI College (2022-08)