Professional Break - Career Break
(2022-06)
Relocated abroad and took a professional break due to country-specific employment regulations. Now, fully available and committed to resuming full-time employment. Authorized to work in the USA with VISA Type – H4EAD, no sponsorship required now or in the future
Senior Software Engineer - Accenture - Bengaluru, India
(2021-03 - 2022-05)
Client: AT&T
- Collaborated tightly with project management and business stakeholders on test schedules, requirement analysis, and technical specifications for enterprise telecom systems.
- Participated actively in PI Planning, Sprint Grooming, and backlog refinement to ensure testability of upcoming user stories.
- Authored comprehensive manual test plans, scenarios, and step-by-step execution scripts.
- Executed extensive smoke, functional, and regression testing cycles, sharing highly detailed execution reports with project leadership.
- Logged precise, easily reproducible defects and tracked them through to resolution using JIRA.
- Led daily defect triage meetings, serving as the primary liaison between Business Analysts, Developers, and Scrum teams.
- Published daily and weekly QA status reports to maintain complete transparency across the 20+ member cross-functional team.
- Performed critical sanity testing across Development, QA, Staging, and Production deployment environments.
- Mentored junior team members on telecom application knowledge and internal QA standards, and served on the QA hiring panel.
IT Analyst - Tata Consultancy Services (TCS) - Hyderabad, India
(2012-12 - 2021-03)
Multiple clients including Humana (Healthcare), NASCO (Healthcare), and Western Union (Financial Services)
- Led QA planning activities by creating detailed test plans and defining scope for complex healthcare provider modules.
- Tested a core Provider system that enabled facilities, hospitals, and medical officers to register and manage complex insurance activities.
- Conducted rigorous peer reviews of test artifacts using the Squids test management tool to ensure optimal requirement coverage.
- Executed manual integration testing across web applications (ERA & EFT) and REST APIs using GET/PUT methods via SOAP UI and Postman.
- Validated backend logic by writing and executing SQL queries to confirm accurate data flow and the successful execution of scheduled jobs.
- Logged highly detailed defects—including network payloads, console errors, and server logs—to streamline and accelerate developer analysis.
- Managed all QA closure activities, including securing sign-off documents, processing QA change requests (CRs), and finalizing traceability artifacts.
- Acted as a crucial support layer for the UAT team, conducting environment sanity checks prior to business testing.
- Acted as the primary point of contact and lead for all testing activities on a critical healthcare technology platform.
- Drove the end-to-end manual QA lifecycle, from initial requirement reviews and ambiguity resolution to final QA handoffs.
- Designed and reviewed complex test plans and edge-case scenarios in direct collaboration with business stakeholders.
- Compiled official test closure documentation and confidently delivered the QA handoff to UAT teams.
- Worked as an Assistant System Engineer within a 35-member team, manually testing core global processing systems (RTRA, iWatch) and high-stakes financial services (Send Money, Quick Cash, MY WU).
- Documented robust test scenarios and clarified ambiguous requirements directly with the global business team.
- Performed functional, regression, integration, and browser compatibility testing to ensure flawless transaction processing.
- Maintained test lab environments and ensured strict traceability from requirements to test cases using HP ALM/Quality Center.
- Configured complex financial test data across multiple environments to support thorough manual testing cycles.
- Provided critical post-build support to the onsite team and guided the UAT team through final sanity testing phases.
