Parimala

Dedicated Senior Test Engineer with over 9.5 years of experience driving the Software Testing Life Cycle (STLC) across Agile and Waterfall methodologies. Highly skilled in comprehensive manual testing of web, desktop applications and API within complex Banking, Healthcare, and Telecom environments. Adept at cross-functional collaboration, leading QA cycles, performing backend database validation, and managing the end-to-end defect life cycle.

Proven track record of improving quality processes, bridging the gap between business and development teams, and mentoring peers.

Professional Break - Career Break

(2022-06)

Relocated abroad and took a professional break due to country-specific employment regulations. Now, fully available and committed to resuming full-time employment. Authorized to work in the USA with VISA Type – H4EAD, no sponsorship required now or in the future

Senior Software Engineer - Accenture - Bengaluru, India

(2021-03 - 2022-05)

Client: AT&T

• Collaborated tightly with project management and business stakeholders on test schedules, requirement analysis, and technical specifications for enterprise telecom systems.
• Participated actively in PI Planning, Sprint Grooming, and backlog refinement to ensure testability of upcoming user stories.
• Authored comprehensive manual test plans, scenarios, and step-by-step execution scripts.
• Executed extensive smoke, functional, and regression testing cycles, sharing highly detailed execution reports with project leadership.
• Logged precise, easily reproducible defects and tracked them through to resolution using JIRA.
• Led daily defect triage meetings, serving as the primary liaison between Business Analysts, Developers, and Scrum teams.
• Published daily and weekly QA status reports to maintain complete transparency across the 20+ member cross-functional team.
• Performed critical sanity testing across Development, QA, Staging, and Production deployment environments.
• Mentored junior team members on telecom application knowledge and internal QA standards, and served on the QA hiring panel.

IT Analyst - Tata Consultancy Services (TCS) - Hyderabad, India

(2012-12 - 2021-03)

Multiple clients including Humana (Healthcare), NASCO (Healthcare), and Western Union (Financial Services)

• Led QA planning activities by creating detailed test plans and defining scope for complex healthcare provider modules.
• Tested a core Provider system that enabled facilities, hospitals, and medical officers to register and manage complex insurance activities.
• Conducted rigorous peer reviews of test artifacts using the Squids test management tool to ensure optimal requirement coverage.
• Executed manual integration testing across web applications (ERA & EFT) and REST APIs using GET/PUT methods via SOAP UI and Postman.
• Validated backend logic by writing and executing SQL queries to confirm accurate data flow and the successful execution of scheduled jobs.
• Logged highly detailed defects—including network payloads, console errors, and server logs—to streamline and accelerate developer analysis.
• Managed all QA closure activities, including securing sign-off documents, processing QA change requests (CRs), and finalizing traceability artifacts.
• Acted as a crucial support layer for the UAT team, conducting environment sanity checks prior to business testing.
• Acted as the primary point of contact and lead for all testing activities on a critical healthcare technology platform.
• Drove the end-to-end manual QA lifecycle, from initial requirement reviews and ambiguity resolution to final QA handoffs.
• Designed and reviewed complex test plans and edge-case scenarios in direct collaboration with business stakeholders.
• Compiled official test closure documentation and confidently delivered the QA handoff to UAT teams.
• Worked as an Assistant System Engineer within a 35-member team, manually testing core global processing systems (RTRA, iWatch) and high-stakes financial services (Send Money, Quick Cash, MY WU).
• Documented robust test scenarios and clarified ambiguous requirements directly with the global business team.
• Performed functional, regression, integration, and browser compatibility testing to ensure flawless transaction processing.
• Maintained test lab environments and ensured strict traceability from requirements to test cases using HP ALM/Quality Center.
• Configured complex financial test data across multiple environments to support thorough manual testing cycles.
• Provided critical post-build support to the onsite team and guided the UAT team through final sanity testing phases.

Bachelor of Technology - Information Technology - Vardhaman College of Engineering (2008 - 2012)