EVS Manager - HCA Pinewood Springs Mental Health & Wellness Hospital
(2022-08)
- Direct daily operations for environmental services and linen departments under the leadership of the VP of Operations.
- Manage employee relations, hiring, onboarding, staff scheduling, and continuous education training for existing staff.
- Monitor and control inventory levels, supply procurement, and departmental operations within strict budgetary guidelines.
- Establish and audit quality assurance and productivity standards to ensure full compliance with hospital and regulatory metrics.
Pharmacy Buyer & Supply Chain Buyer - HealthTrust / HCA Pinewood Springs Hospital
(2019-11 - 2022-08)
- Managed strategic pharmacy and supply chain purchasing across all hospital departments utilizing the Smart system and AmerisourceBergen.
- Conducted rigorous medication-controlled substance audits to guarantee strict compliance and inventory reconciliation.
- Processed special purchase requests, generated purchase orders (POs), and partnered with Accounts Payable to resolve billing discrepancies.
Certified Pharmacy Technician (CPhT) - St. Thomas Centerville Hospital, TN
(2019-01 - 2019-11)
- Managed data entry, medication filling, and prescription fulfillment for nursing home and hospice care patients.
- Handled Medicare/Medicaid billing processes and served as a primary point of contact for telephone and fax orders.
Pharmacy Administrative Assistant / Billing Coordinator & Quality Safety - Williamson Medical Center
(2011-07 - 2018-10)
- Oversaw pharmacy revenue cycle tasks including billing audits, interface error resolution, bar rejection fixes, and patient charge audits.
- Reconciled narcotic and floor discrepancies using Meditech, CPOE, EMR, and Omnicell software.
- Reprocessed billing errors for Patient Financial Services and updated dictionary charge prices.
- Executed comprehensive administrative support for the Director and Operations Manager.
Certified Pharmacy Technician (CPhT) - Baptist Hospital, Nashville, TN
(2011-04 - 2011-07)
- Assumed the Head Technician role to coordinate daily pharmacy workflows, billing, and prescription filling.
- Compounded IV solutions and managed medication distribution using Pyxis and Medi-dose systems.
Head Pharmacy Technician / Biller / Buyer (CPhT) - UH Geneva Medical Center - Geneva, OH
(1999-02 - 2011-03)
- Functioned as Informatics Specialist and Omnicell certified technician to streamline pharmacy automation.
- Coordinated staff scheduling for all pharmacy personnel and directed administrative operations.
- Managed hospital medication billing, resolved interface errors, and manufactured IV solutions.
Pharmacy Technician - Hytree Pharmacy & NCS Healthcare - Mentor, OH
(1994 - 1999)
- Managed data entry, billing, and unit-dose calendar card filling for long-term care facility patients.
