Patricia Macias

As an experienced medical office manager my primary objective is to support the functioning of business operations by stepping into a role focused on patient intake and customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.

Medical Office Manager - Lawndale Orthopedic Group - Lawndale, CA

(2023-08 - 2025-08)

• Supervised office personnel, implemented office policies and procedures. Scheduled all daily agendas for Medical Assistants and Medical Personnel.
• Oversaw the physicians and confirmed all licenses and certifications, as well as personnel schedules and daily appointments.
• Processed payroll and accounts payable for the office. Oversaw accounts receivable and collections.
• Managed time off requests & yearly evaluations for personnel.
• Obtained new workers comp business for the clinic via multiple employers and insurance companies.

Medical Office Manager - Superior Care Medical Center - Gardena, CA

(2000-01 - 2021-10)

• Supervised staff of 46 employees and 4 physicians.
• Onboarded and trained front receptionists and back office medical assistants while ensuring they had proper certifications.
• Worked with the physicians to coordinate the business, patient care and customer service for our clients in the workers comp community.
• Collaborated with Insurance companies.
• Recruited and hired medical doctors and medical personnel as needed.