Patricia Oliver

Dedicated and detail-oriented professional with extensive experience in manufacturing, water treatment operations, corrections, case management, and customer service. Skilled in problem-solving, communication, process improvement, and team collaboration. Proven ability to manage multiple responsibilities in fast-paced environments while maintaining safety, efficiency, and professionalism.

Educator Assistant: Working with Special Needs Children at Kelley Education staffing (2025-02 – Present)

Manufacturing Technician at Cumpunnel Staffing Service (2022-05 – 2022-08)

• Operated complex manufacturing equipment and analytical tools in an ESD environment.
• Performed non-standard processing, troubleshooting, and problem-solving to maximize production output.
• Assisted with process improvements that reduced product returns and improved cleanliness standards.
• Participated in training and cross-training initiatives, including AI process support.

Water Treatment Operator I at City of Peoria (2001-06 – 2022-04)

• Assisted with daily plant operations and preventative maintenance activities.
• Performed maintenance on mechanical equipment including oil changes, equipment testing, and calibration of instrumentation systems.
• Maintained operational efficiency and safety standards for water treatment systems.

Correction Officer IV at Texas Department of Criminal Justice (2015-12 – 2021-07)

• Conducted inmate headcounts and monitored prisoner activities to maintain safety and security.
• Enforced institutional policies and procedures to prevent violence and escapes.
• Managed conflict resolution and maintained order within correctional facilities.

Youth and Adult Case Manager at Southwest Keys Programs (2012-05 – 2015-11)

• Assessed client eligibility and developed individualized employment and support plans.
• Coordinated supportive services including vouchers, debit cards, and financial assistance.
• Maintained accurate administrative records and improved workflow efficiency.
• Assisted clients in achieving educational and employment goals.

Enrollment Counselor at University of Phoenix (2006-03 – 2012-05)

• Guided prospective students through the admissions and enrollment process.
• Provided information regarding educational programs and career opportunities.
• Resolved customer concerns and maintained detailed documentation and records.
• Participated in project meetings and administrative support functions.

Bachelor's Degree in Business – University of Phoenix