Patricia Ybarra

Dynamic property management professional with over 12 years of experience in community and regional management. Demonstrates expertise in compliance, vendor coordination, and team leadership while utilizing Yardi and ResMan for efficient operations. Bilingual and customer-focused, skilled in managing multi-family properties within regulatory frameworks including Affordable Housing and HUD standards.

Proven ability to enhance resident satisfaction and operational efficiency. Authorized to work in the US for any employer

Community Director/Property Manager - Rise48 Equity - Mesquite, TX

(2025-12)

• Manage daily operations of a multifamily community ensuring compliance with HUD and Fair Housing regulations
• Oversee maintenance department including supply ordering, vendor communication, and unit inspections to maintain property standards
• Assist leasing efforts, support resident retention, and deliver exceptional customer service to residents and prospects
• Maintain make ready board and conduct unit walk-throughs to ensure timely turnover and readiness

Regional Property Manager - Confidential Company - Dallas, TX

(2023-12 - 2025-10)

• Supervised and trained on-site staff to maximize property performance and ensure compliance with HUD, Fair Housing, and ADA regulations
• Conducted property inspections for quality assurance and regulatory compliance, addressing resident and stakeholder concerns promptly
• Negotiated and managed vendor contracts to support property operations and maintenance
• Monitored fiscal performance, developed strategies to meet financial goals, and participated in client relations and growth initiatives
• Responded to emergency situations and managed travel budgets for assigned portfolio

Medical Office Manager - MCS Counseling and Consultating - Dallas, TX

(2023-02 - 2025-04)

• Provided superior customer service and managed office operations ensuring smooth workflow
• Oversaw billing, coding, collections, and maintained accurate records, demonstrating strong organizational skills
• Developed and implemented office policies and procedures to improve operational efficiency
• Coordinated scheduling and managed data entry tasks with attention to detail

Regional Property Manager - GVA Property Management - Dallas, TX

(2018-06 - 2023-11)

• Directed property management operations for a portfolio, ensuring compliance with HUD, Fair Housing, and LIHTC regulations
• Conducted regular property visits to maintain curb appeal, office and maintenance standards, and competitive market positioning
• Managed budgets, reviewed financial reports, and approved rental rates based on market analysis
• Led employee selection, training, and performance evaluations to build a compliant and motivated team
• Resolved resident complaints, oversaw reputation management, and developed tenant retention programs
• Negotiated service contracts and assisted with property acquisitions and due diligence
• Maintained awareness of relevant laws and agency regulations, ensuring policy adherence

Community Manager - Dominium Management Services, LLC - Amarillo, TX

(2013-03 - 2018-06)

• Managed day-to-day property operations maintaining stable occupancy and meeting financial goals
• Delivered strong resident relations and excellent customer service fostering community engagement
• Supervised maintenance and leasing teams, coordinating vendor activities
• Applied knowledge of tax credit and HUD compliance to ensure regulatory adherence
• Proficient in Yardi and Blue Moon property management software

Adult ER Registration Representative II - Covenant Hospital (SJH) - Lubbock, TX

(2010-06 - 2014-03)

• Ensured compliance with hospital rules and regulatory requirements during patient admissions and registrations
• Verified insurance authorizations and physician referrals maintaining accurate records
• Explained financial options to patients and processed payments with attention to detail
• Maintained confidentiality and handled sensitive information professionally

Property Manager - Millennia Housing Management, Ltd. - Lubbock, TX

(2009-01 - 2013-02)

• Managed overall property performance including financial results, legal compliance, and resident retention
• Provided excellent customer service and built rapport with residents to enhance satisfaction
• Advertised units, negotiated leases, and performed tenant screenings ensuring compliance with policies
• Coordinated maintenance schedules and supervised maintenance team to maintain property standards
• Oversaw leasing and marketing duties, proficient in Yardi and Blue Moon software
• Ensured adherence to landlord-tenant laws and handled rent collections and late payments

Associate - Real Estate - South Texas College (2005-08 - 2026-10)

Upper secondary education