Paul Goldsmith II

10+ years of customer relations experience with a strong foundation in retail management and operations management. Interested in leveraging employment experience and education to obtain a career that fosters personal and professional development. Able to contribute professional creativity to motivate direct reports to support marginal growth.

Willing to relocate: Anywhere

OTR/Dedicated Flatbed Driver at Jordan Carriers (2025-04 – Present)

• Performed pre-trip inspections to ensure the proper functioning of the vehicle and equipment
• Secured loads using straps, chains, or tarps to prevent damage during transit
• Maintained accurate records of mileage, fuel usage, and delivery details for reporting purposes
• Collaborated with dispatchers to plan efficient routes based on delivery schedules and customer requirements
• Ensured the safe and timely transportation of cargo, adhering to all traffic laws and regulations
• Managed paperwork such as bills of lading, shipping documents, and delivery receipts
• Adhered to company policies and procedures related to safety protocols while operating the vehicle
• Responded promptly to any mechanical issues or emergencies on the road by contacting appropriate personnel for assistance
• Maintained a clean interior/exterior of the truck through regular washing and cleaning activities

OTR Company Driver/ Team Driver at PAM Transport (2024-10 – 2025-04)

• Safe Vehicle Operation: Ensuring the vehicle is operated safely at all times, following road rules, and maintaining control of the vehicle
• Vehicle Inspections: Regularly inspecting the vehicle before, during, and after each trip to ensure it is in safe working condition. This includes checking brakes, lights, tires, and other essential components
• Compliance with Hours of Service (HOS): Adhering to regulations regarding driving hours, rest breaks, and maximum work periods to prevent fatigue and ensure safety on the road
• Load Securement: Ensuring that cargo is properly loaded and secured to prevent accidents caused by shifting loads
• Documentation: Keeping accurate logs and maintaining required paperwork, including delivery receipts, fuel receipts, and any other documents required by the company or regulatory agencies
• Adhering to Traffic Laws: Following all local, state, and federal traffic laws, including speed limits, weight restrictions, and special permits for certain routes or loads
• Accident Reporting: In case of an accident or breakdown, the CDL driver must follow the proper procedures for reporting the incident to authorities, the employer, and any involved parties
• Alcohol and Drug Testing Compliance: Being subject to random drug and alcohol tests, as required by federal law, and maintaining a drug- and alcohol-free driving record
• Customer Service: Representing the company professionally by communicating effectively with customers, following delivery schedules, and resolving issues related to deliveries
• Adherence to Safety Regulations: Following Occupational Safety and Health Administration (OSHA) guidelines, environmental laws, and industry-specific safety regulations

Student at Future Truckers of America (2024-09 – 2024-09)

• Class A CDL Training

Order Selector at SYGMA Network (2023-10 – 2024-09)

• Reads pick sheets and travel to proper warehouse locations using a pallet jack
• Picks proper product type and quantity, labels products and places on a pallet and loads the pallet on trucks according to proper zone, location, and established standards
• Handles products and build pallets according to established food safety procedures (e.g. visual inspection of the product for damages, proper placement on pallets to minimize cross-contamination and damage)
• Ensures that the warehouse is maintained cleanly and safely according to company standards; takes appropriate corrective actions when a spill or damaged case is discovered; disposes of trash and recycling in proper receptacles
• Communicates with the management team regarding any issues (e.g. products, out of stocks, safety issues, food safety concerns)
• Operates all company warehouse equipment (e.g. forklifts, pallet jacks, scanners) safely, according to company standards
• Reports all equipment issues to a member of the management team

Warehouse Associate at ADUSA Distribution (2022-08 – 2023-09)

• Perform any shipping and receiving tasks that may be assigned by supervisor or appropriate designee
• Complete all documents related to shipping and or receiving tasks assigned
• Select and palletize grocery, produce, meat, frozen food and dairy orders for shipment to retail stores accurately
• Operate pallet jacks, forklifts, and other material handling equipment in a safe and efficient manner
• Perform pre-operational check of pallet jacks or forklifts according to company policy
• Follow good sanitation practices; keep work area clean and free of debris
• Make recommendations for modifications to procedures or processes impacting work group or distribution center that will maximize efficiency, productivity, and reduce costs

Warehouse Material Handler at Coca-Cola Consolidated, Inc. (2022-02 – 2023-09)

• Retrieves and places quantities of Cases of Product onto a pre-determined pallet as instructed by the assigned Pick Ticket, in a manner that is safe and builds a stable pallet of product, while meeting or exceeding Warehouse and Company expectations in safety, accuracy, and efficiency
• Travels to and transports pallets of stacked Product to different areas of the Warehouse via a Powered Industrial Truck (PIT) - Pallet Jack - in a safe and efficient manner
• Assists in Warehouse cleanliness and housekeeping as assigned or as needed
• Performs daily PIT Checklist and alerts Warehouse Management of any issues discovered
• Corrects any mistakes discovered and informed of by the Checker to product and, or quantity
• May perform other duties as assigned
• Performs miscellaneous activities as directed to support the efficient operation of a warehouse in a dynamic environment

Sales Team Lead at REEBOK/ADIDAS (2017-10 – 2021-12)

• Allocates and organizes processes within assigned area of responsibility to drive efficiency and productivity
• Applies knowledge of Retail KPI's to make commercial decisions that drives the achievement of established sales targets
• Monitors performance data for assigned areas (e.g. the best sellers, space allocation, etc.) and makes necessary adjustments to drive efficiency and productivity
• Coaches 25 or more associates within area of responsibility utilizing production data to maximize individual performance to drive team success
• Promotes brand experience by utilizing advanced sales techniques and appropriate core values of Reebok/Adidas customer service model
• Facilitates recruitment, onboarding, training and development initiatives for team members on basic and seasonal product knowledge

Assistant Store Manager at THE VITAMIN SHOPPEE (2015-10 – 2019-08)

• Managed store to meet or exceed financial goals in a manner that is consistent with the branded customer experience model outlined by senior leadership
• Increased sales by 5.7% through product knowledge and merchandising while performing operational duties
• Fostered environment of continuous education for 10 or more direct reports while supporting company driven training initiatives and participating in continuous learning activities
• Maintained regular store maintenance while following loss prevention standards to promote store productivity
• Facilitated external and community relationships to grow sales and promote wellness within the community

Concierge at NFC AMINITY MANAGEMENT (2017-07 – 2018-10)

• Resolved resident complaints by maintaining ownership of the customer experience and implementing service recovery strategy
• Provided comprehensive travel and tourism information to 100 or more guest specific to the surrounding community and upcoming events
• Facilitated delivery and transportation of 100 or more guest leveraging the organizational systems provided by management
• Arranged airport and local transportation by establishing a network of competent and reliable vendor relationships with more than 20 vendors

Customer Service Sales Associate at DTLR (2017-02 – 2018-02)

• Displayed basic fashion and trend knowledge while satisfying customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships
• Presented positive, energetic, outgoing impression to each customer while demonstrating positive and enthusiastic attitude toward position and company
• Ensured all visual standards were followed, restocked as necessary, and maintained that adequate size runs were represented per visual direction
• Assisted with keeping store organized as directed by store management

Service Manager at ENTERPRISE RENT A CAR (2014-08 – 2015-10)

• Developed new business and maintained relationships with current and prospective clients
• Promoted the "Rent.Buy.Share" vehicle transportation offerings to increase brand awareness to 100% of clients
• Provided service to community by supporting service initiatives to be a committed corporate citizen of the Enterprise Rent A Car brand
• Assisted customers throughout the rental process ensuring ease and customer satisfaction

Safe Schools Coordinator at NEW CENTURY INTERNATIONAL MIDDLE SCHOOL (2013-10 – 2014-06)

• Promoted a safe, orderly, and caring environment by planning and implementing programs designed to reduce school violence
• Encouraged students in appropriate behaviors and activities that promote character and growth
• Coordinated program-related staff development for facility and staff of 119
• Participated in alternative and remediation programs, detention halls, and attendance academies for entire student body

Bachelor's degree in Sports Management – Elizabeth City State University (2012-05)