Paul Hayenga

• Lead comprehensive employee training programs on safety, technical skills, and compliance with OSHA and industry standards.
• Develop and deliver leadership and workforce development initiatives across multiple districts to drive engagement, safety, and performance.
• Conduct performance evaluations, remedial coaching, and succession planning to strengthen team readiness and retention.
• Ensure operational alignment with corporate strategic goals, state and federal labor regulations, and HR policies.
• Manage employee relations, corrective action, and disciplinary processes while fostering a culture of accountability and trust.
• Administer HR functions including recruitment, onboarding, scheduling, and workforce planning for 20+ employees.
• Partner with utility clients (ComEd, Nicor, AT&T, Comcast) to ensure exceptional service and compliance with contractual obligations.
• Collaborate with leadership to monitor budgets, analyze KPIs, and implement process improvements for cost and productivity control.
• Maintain strong field presence to ensure compliance, safety, and team development.

USIC | Greater Chicago, IL

Training and Development Leader / Supervisor / Safety Leader / Locator

2006 – Present

• Lead comprehensive employee training programs on safety, technical skills, and compliance with OSHA and industry standards.
• Develop and deliver leadership and workforce development initiatives across multiple districts to drive engagement, safety, and performance.
• Conduct performance evaluations, remedial coaching, and succession planning to strengthen team readiness and retention.
• Ensure operational alignment with corporate strategic goals, state and federal labor regulations, and HR policies.
• Manage employee relations, corrective action, and disciplinary processes while fostering a culture of accountability and trust.
• Administer HR functions including recruitment, onboarding, scheduling, and workforce planning for 20+ employees.
• Partner with utility clients (ComEd, Nicor, AT&T, Comcast) to ensure exceptional service and compliance with contractual obligations.
• Collaborate with leadership to monitor budgets, analyze KPIs, and implement process improvements for cost and productivity control.
• Maintain strong field presence to ensure compliance, safety, and team development.

Field Surveyor

2005 – 2006

• Conducted technical site surveys, data collection, and compliance reviews to support engineering and infrastructure projects.
• Collaborated with engineering teams to analyze topographical and historical data for planning and design.

Deputy Sheriff / Training Officer / Union Representative

1999 – 2005

• Supervised shift operations, conducted investigations, and ensured compliance with safety and legal standards.
• Served as training officer, mentoring and evaluating new deputies to ensure procedural compliance and performance readiness.
• Negotiated union contracts and represented staff in disciplinary and grievance proceedings.
• Oversaw inmate supervision and facility safety, maintaining adherence to state and federal regulations.

Master of Business Administration (MBA) Coursework

Northern Kentucky University (In Progress)

Relevant Coursework: Financial Management, Legal Environment of Business, Operations Management, Accounting in a Corporate Environment

Bachelor of Arts in Organizational Leadership

Judson University | Elgin, IL | GPA: 3.7

Relevant Coursework: HR Management, Organizational Behavior, Strategic Management, Change Management, Compensation & Benefits, Managerial Budgeting

Associate of Arts – Building/Construction Management & Criminal Justice

Rock Valley College | Rockford, IL