Paula Charette

Results-driven Senior Project Manager with expertise in strategic planning, quality assurance, and stakeholder engagement. Proven ability to lead cross-functional teams and deliver complex projects on time and within budget.

Senior Project Manager at AAA Northeast (2014-02 – Present)

• Executed strategic project plans by leading cross-functional teams to achieve project objectives.
• Managed project timelines and resources, ensuring successful delivery of objectives.
• Facilitated stakeholder meetings to gather requirements and align project goals with project outcomes.
• Coordinated with vendors and contractors to maintain service quality standards and ensure project success.
• Monitored progress of projects against established timelines and budgets.
• Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
• Analyzed data from completed projects in order to identify areas for improvement.

Project Associate at Metlife Auto & Home (2000-06 – 2014-12)

• Conducted risk assessments to identify and address potential project challenges.
• Facilitated communication among team members to ensure clarity in objectives.
• Collaborated with cross-functional teams to streamline project workflows.
• Communicated project progress to client stakeholders and gathered design and budget decisions to align project objectives.
• Conducted stakeholder interviews to identify project requirements, risks, and potential solutions.
• Identified and documented technical issues that arose during the course of the project.
• Identified gaps and established best practices to enhance project initiatives and support project managers effectively.
• Analyzed project objectives to determine specific needs and requirements by reviewing project objectives and schedules.

Associate of Science – Community College of Rhode Island (2001-05)