Owner - PBL Services
(2014-05)
- Managed invoicing and data reporting for a technology firm providing support services to local government courts across the United States.
- Oversaw daily operations as Office Manager for a small co-working space, ensuring efficient administrative processes and a positive client experience.
- Ensured contract compliance for DOJ by aligning job descriptions with employee resumes.
- Supported small businesses in real estate and health industries with marketing and social media.
- Executed targeted email campaigns, amplifying brand visibility on social media.
- Designed and distributed promotional materials to enhance brand awareness.
- Managed detailed transaction records for real estate agents, ensuring confidentiality and accuracy.
- Developed professional portfolios showcasing properties and services for agents.
- Maintained CRM databases for streamlined communication and record-keeping.
- Created and uploaded compelling home listings on MLS platforms for real estate agents.
- Managed WordPress sites to meet business objectives and client needs.
- Supported new author by researching and contacting businesses to inquire if interested in book presentations or procuring bulk shipments.
- Completed QuickBooks invoicing monthly for national technology company.
- Supported small coworking business by providing customer service and support to clients as needed.
Admin. Assistant IV - Fairfax County Dept. of Family Services - Fairfax, Virginia
(2008-09 - 2013-02)
- Spearheaded projects as a dedicated Project Coordinator for Cross Division Services, overseeing data analysis and ensuring quality assurance measures were met.
- Offered comprehensive administrative support to the Director of the Children, Youth, and Families Division (CYF), ensuring efficient operation of divisional activities as well as managing the calendar of the division director using Microsoft Outlook
- Acted as the site administrator for the CYF division's intranet site.
- Fulfilled the role of FOIA representative for the CYF Division.
- Served as the administrative assistant for the Advisory Social Services Board and CYF Management Team Board.
- Provided administrative support to the Permanency Planning Forum, a group compromised of County Judges and management from various County agencies.
Regional Sales Assistant - Ellucian (Formally Datatel Inc.)
(2006-12 - 2008-09)
- Conduct eFrontOffice reporting by creating Access queries to extract essential data to support the Sales Outreach Team.
- Utilize SharePoint to develop and publish content for the Sales Division's intranet site
- Prepare Investment Summaries, Boiler Plate Proposals and help the RFP Team members.
- Collaborate with Sales Representatives, Managers and Executive staff to customize New Account Sales Contracts and eMarketing Sales contracts, facilitating smooth contract preparation processes.
Admin. Assistant III - Fairfax County Dept. of Family Services - Fairfax, Virginia
(2003-02 - 2006-12)
Administrative Manager for Prevention Services Team
- Provide comprehensive administrative support to approximately 35 staff members.
- Developed brochures and flyers for events and coordinated the administrative tasks associated with inhouse trainings and quarterly staff meetings.
- Served as the supervisor for the programs Administrative Assistant II staff member.
- Served as co-captain for the Emergency Response Team.
- Administrative Assistant for the Blue Ribbon Campaign to Prevent Child Abuse and Neglect.
Admin. Assistant III - Fairfax County Dept. of Human Resources - Fairfax, Virginia
(2002-10 - 2003-02)
- Interpret and communicate County hiring policies and personnel regulations and address applicant complaints professionally.
- Provide leadership and supervision to a team of four part-time employees.
- Process Criminal History Background Requests and Central Registry Requests
