Paula Lopez

Friendly and dependable customer service professional with experience in food service, cashering, and reception. Skilled at providing excellent customer service, handling transactions accurately, and working efficiently in fast-paced environments. Currently pursuing a Bachelor of Science of Psychology.

Cashier at The Cheesecake Factory (2024-04 – 2026-05)

• Greet guests and provide friendly customer service
• Process cash, credit card, and digital payments accurately
• Assist customers with menu questions and orders.
• Maintain a clean and organized work area.
• Work collaboratively with team members during busy shifts.

Cashier at TJ Maxx (2023-05 – 2024-01)

• Processed customer purchases and returns.
• Promoted TJX Rewards Card opportunities.
• Assisted with merchandising and inventory organization.
• Delivered excellent customer service in a high-volume retain environment.

Food Service Team Member at Taco Bell (2021-05 – 2021-06)

• Prepared food orders accurately and efficiently.
• Maintained cleanliness and food safety standards.
• Assisted customers and supported team operations.

Front Receptionist at Schreiner Family Pediatrics (2016-09 – 2017-02)

• Scheduled appointments and answered phones.
• Assisted patients and families with questions.
• Maintained orgainzed records and a welcoming office environment.

Bachelor of Science in Psychology – New England College (In progress)

High School- Baldwin High School (2015-2019)

Associate degree- New England College (2023-2025)