Corporate Risk Management Director - Chandler Construction Services, Inc.
(2022-01)
- Coordinate with operations, safety, human resources and project management to implement policies and procedures to protect company assets and minimize exposures
- Management of risk identification, risk transfer and risk retention techniques with comprehensive corporate risk management/insurance program
- Interact with teams to ensure coordination between project activities, exposures, and appropriate insurance coverage
- Analyze and understand all policies, insurable risks and potential risk mitigation opportunities
- Manage workers compensation, general liability, automobile liability claims, including oversight of third party administrators, insurers and attorneys
- Identify potential exposures through site inspection and review and analysis of trending reports to develop action plans, safety policies, procedures, programs and training
- Manage interaction between project managers, contractors, brokers and insurers related to risk management, safety and insurance issues
Director of Risk Management - Shift, LLC
(2021-01 - 2022-12)
- Ensure appropriate levels of coverage for comprehensive insurance programs, incorporating external benchmarking information and internal risk tolerance. Policies include: Workers' Compensation, General Liability, Property/Casualty, Cybersecurity, Crime, Employment Practices Liability (EPLI), Fiduciary, Directors and officers (D&O), Umbrella
- Manage third party relationships, including brokers and underwriters
- Support insurance renewals and program administration with internal and external stakeholders
- Responsible for review, payment, and tracking of all insurance premiums, claim reimbursement, and third-party administrator fee invoices
- Manage claims activity, including intake, investigation, litigation, trial, and settlement in partnership with Finance, Legal, EH&S and HR
- Assist in the preparation of the annual risk management budget
- File applicable reports and remit workers' compensation premium payments for the monopolistic and self-insured states
- Provide personnel with required insurance documentation (certificates of insurance, auto ID cards) from broker/underwriter as well as manage the certificate tracking program
- Identify, evaluate, and provide risk management recommendations which help to better manage business risks while minimizing overall cost of risk
Senior Director, Risk - CRS, LLC.
(2013-01 - 2021-12)
- Analyze insurance, safety, and claims programs for large multi-national and private companies' venues of manufacturing, construction, education, transportation, retail, real estate, healthcare, hospitality, entertainment, and environmental, to mitigate risk and implement new programs to measure performance and reduce loss costs
- Develop and manage Claims Management, Professional Liability, Risk Assessment, Crisis Management, Occupational Accident, and OCIP and CCIP Insurance Programs
- Administer RFPs creating Broker, TPA, Captive and Carrier programs for effective insurance strategies to accurately meet client needs and contractual obligations and ensure compliance, while building strong relationships
- Implement claim review and audit procedures to identify opportunities to lower reserves, reduce collateral, create accountability and pricing improvement in vendor management
- Design and Implement inspection and training programs to ensure compliance with state and regulatory requirements supporting the initiatives with an incentive program to promote location accountability
- Evaluate and oversee contract agreements and renewals to reduce liabilities and loss cost and improve the total cost of risk within the programs
- Create best practices, accountability, and training for internal and external customers, enhancing strategic partnerships, develop processes and procedures to create efficiencies
Legacy Program Manager - Compass Group
(2007-01 - 2013-12)
- Participate in annual renewals, mergers and acquisitions creating insurance programs, address organization's risk appetite, for an average 3% reduction in the total cost of risk
- Work with brokers, carriers, attorneys, and third-party administrators ensure efficient handling and resolution of all claims and provide oversight of effectiveness and outcomes
- Identified areas of potential savings through data analysis identifying trends, frequencies, and cost drivers
