Paulina Beata

I am a professional server with 20 years of experience across both casual and upscale restaurants, and I genuinely love the art of hospitality. Having been in the industry since 2006, I thrive in fine dining settings where I can connect with guests, anticipate their needs, and guide them through a memorable meal. My background in diverse dining environments allows me to adapt quickly, while my deep respect for food and wine ensures I manage my tables with a smooth, natural pace that never feels rushed.

Server/Waitress at Texas Roadhouse (2026-01 – Present)

• Build instant, genuine guest rapport to deliver a warm, welcoming experience that elevates the restaurant's reputation.
• Execute seamless, efficient table rotations during peak-volume shifts through strong multitasking and proactive time management.
• Enhance the dining experience and increase check averages by confidently curating menu recommendations, wine pairings, and premium features.
• Maintain a polished, professional demeanor under pressure, resolving guest inquiries gracefully to secure repeat business.

Owner / General Manager at Tuxedo Village Family Restaurant & Monstrosity Burger (Ghost Kitchen) (2017-01 – 2022-12)

Directed all aspects of a 45-seat full-service restaurant while simultaneously managing a second brand (Monstrosity Burger) from the same kitchen, consistently serving 200–300 covers on peak days in a high-stress, high-volume environment. Permanently closed in 2022 due to COVID-19.

• Provided hands-on leadership with heavy daily kitchen involvement: menu development, food prep, line cooking during rushes, inventory management, cost control, and quality assurance.
• Recruited, trained, motivated, and developed a team of 15 staff members, fostering a positive culture that reduced turnover and improved service standards.
• Managed scheduling, payroll, P&L, vendor relations, and compliance using Microsoft Office (Excel for inventory/profit tracking, Word for reports, Outlook for communication).
• Demonstrated strong time management and multitasking by overseeing two concepts, handling customer complaints, and making quick decisions to resolve operational issues.
• Maintained excellent written and verbal communication with staff, suppliers, health inspectors, and guests; implemented creative solutions during challenges (e.g., pivoting to takeout/delivery during restrictions).

Lead Waitress/Server (Progressed to Assistant Manager Responsibilities) at Tuxedo Village Restaurant (2006-01 – 2017-12)

• Assisted owner/manager with daily operations in a high-volume full-service setting, including opening/closing procedures, cash handling, staff scheduling, and inventory oversight.
• Trained and mentored 20+ new servers on steps of service, menu knowledge, up-selling, and guest recovery; stepped into a leadership role during manager absences.
• Regularly worked kitchen stations during rushes to support back-of-house, gaining extensive hands-on cooking and food safety experience.
• Excelled in high-stress environments by managing 6–8 table sections while maintaining organization, clear communication, and quick problem-solving.

High School Diploma – Sisler High School (1997-01)